Hello,
I have some email templates configured but they're not working as intended.
In the "Reply To" field I have "object.company_id.email", which is the sub-company a client is associated to, and if I look up the preview it shows up the sub-company email in the "Reply To" field. But when the email gets sent, and a client answers directly on it, the email goes straight to the main company, not the sub-company.
This is the email template configuration page (Parent company is text, not a variable)
http://imgur.com/GES5GHQ
This is the email template configuration preview
http://imgur.com/66s1dws
This is the email sent
http://imgur.com/QNiP3ry
Any idea of what might be causing this?