Перейти к содержимому
Меню
Чтобы взаимодействовать с сообществом, необходимо зарегистрироваться.
Этот вопрос был отмечен
5055 Представления

Hello,

I have some email templates configured but they're not working as intended.
In the "Reply To" field I have "object.company_id.email", which is the sub-company a client is associated to, and if I look up the preview it shows up the sub-company email in the "Reply To" field. But when the email gets sent, and a client answers directly on it, the email goes straight to the main company, not the sub-company.

This is the email template configuration page (Parent company is text, not a variable)

http://imgur.com/GES5GHQ


This is the email template configuration preview

http://imgur.com/66s1dws


This is the email sent

http://imgur.com/QNiP3ry


Any idea of what might be causing this?

Аватар
Отменить
Related Posts Ответы Просмотры Активность
1
сент. 17
14677
2
янв. 24
4313
2
янв. 24
9992
1
февр. 24
2581
1
июл. 23
3467