hello
ODOO 9C community
automatic claim creation on incoming mail
How to do that ?
tanks
Thanks
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project management
- MRP
This question has been flagged
1
Reply
2224
Views
hello
the answer is :
0) in inventory configuration : install claim management
1) define incoming mail gateway, ie mymail@gmail.com as the mail for the gateway
2) in the advance sheet : create record : crm.claim, ie crm.claim will be created by any incoming mail sent to mymail@gmail.com
1) delete all the alias having this mailbox name, otherwise all incoming mail will be sent to alias IE : if the alias is the Crm Team mailbox then incoming mail will create opportunity and not claim as expected...
test it : it works....
regards
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up| Related Posts | Replies | Views | Activity | |
|---|---|---|---|---|
|
1
Mar 15
|
3310 | ||
|
0
Mar 15
|
3148 | ||
|
3
Nov 17
|
3164 | ||
|
6
Jan 24
|
11931 | ||
|
2
May 15
|
3496 |
