hello
ODOO 9C community
automatic claim creation on incoming mail
How to do that ?
tanks
Thanks
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Boekhouding
- Voorraad
- PoS
- Project
- MRP
Deze vraag is gerapporteerd
1
Beantwoorden
3243
Weergaven
hello
the answer is :
0) in inventory configuration : install claim management
1) define incoming mail gateway, ie mymail@gmail.com as the mail for the gateway
2) in the advance sheet : create record : crm.claim, ie crm.claim will be created by any incoming mail sent to mymail@gmail.com
1) delete all the alias having this mailbox name, otherwise all incoming mail will be sent to alias IE : if the alias is the Crm Team mailbox then incoming mail will create opportunity and not claim as expected...
test it : it works....
regards
Geniet je van het gesprek? Blijf niet alleen lezen, doe ook mee!
Maak vandaag nog een account aan om te profiteren van exclusieve functies en deel uit te maken van onze geweldige community!
Aanmelden| Gerelateerde posts | Antwoorden | Weergaven | Activiteit | |
|---|---|---|---|---|
|
1
mrt. 15
|
4271 | ||
|
0
mrt. 15
|
4389 | ||
|
3
nov. 17
|
4349 | ||
|
Cannot reply to customer by email?
Opgelost
|
|
6
jan. 24
|
13451 | |
|
2
mei 15
|
4839 |
