9000 Gent
Belgium
2350 Vosselaar
Belgium
1300 Wavre
Belgium
dear digital Gold
We solve your business problems with brains, agility and radical transparency.
At dear digital, we build the operational backbone your business needs to scale smart and move fast. From streamlining workflows to connecting departments, we make sure your systems are working for you, not the other way around.
With over a decade of hands-on Odoo and Shopify experience, global project expertise, and multiple certifications and awards, we know how to handle your case. Whether you're looking to migrate, optimise, or launch a full Odoo setup from scratch, we bring the clarity, structure, and technical depth to make it happen.
We’re not here for endless features you don’t need. We focus on what actually moves the needle: efficiency, insight, and better decision-making across your organisation.
So who is dear digital, really?
Everything we do starts with our values. Let's explore them.
But our values aren’t just words on a page, they shape the way we work every day. Because you need more than just IT partner. You need a team that understands business, communicates clearly, builds with impact, and is easy to work with. Guided by these principles, we’ve developed a proven approach that takes you from first conversation to lasting results, fast, transparent, and always focused on what matters most to your business.
By following this proven methodology, we've empowered businesses of all sizes to modernize their operations, increase efficiency, and drive significant growth. Below are just a few of the many companies that have trusted us to help them succeed.
What do our client say about us?
Ready to build something that works?
We'd be happy to meet with you for a coffee and a good conversation about how we can help you grow.
References
The challenges
Alpha Motorhomes faced challenges in managing their maintenance operations, requiring a system to log and track service requests, assign technicians, and monitor parts usage. They needed seamless integration between their Field Service, Inventory, and Sales modules in Odoo. Ensuring traceability of service history linked to specific vehicles and streamlining communication with Carpass for mandatory data reporting were critical challenges.
Our solutions
We implemented Odoo's Field Service module, integrating it with Inventory and Sales, to streamline maintenance operations. This solution allows logging and tracking service requests, assigning tasks to technicians, and monitoring real-time parts consumption. It also ensures service history is linked to motorhome serial numbers and automates data communication with Carpass via an API.
The challenges
NRW’s existing workflows were manual and fragmented, with sales quotes created in Word and maintenance schedules managed in Excel. This led to inefficiencies, including time-consuming data entry and poor visibility into field operations. The company needed to centralize its processes, automate scheduling, and provide technicians with digital tools to improve productivity and service delivery.
Our solutions
Our solution for NRW involved implementing Odoo to centralize all operations. We designed quote templates to automate the creation of sales documents and a planning module to optimize technician scheduling by region. Additionally, we enabled field technicians to use tablets to update customer information directly, automating a previously manual process and improving data accuracy.
The challenges
Babimex needed a structured B2B webshop, aligned sales channels, and clarity around ERP requirements while operating across multiple systems.
Our solutions
dear digital proposed a phased approach: systems analysis, B2B store setup, ERP analysis, and eventual ERP migration to create a unified operational backbone.
Door onze brede kennis bieden we je de beste oplossing voor vandaag en morgen. Met meer dan 225 bedrijven ontzorgd op het gebied van elektrisch laden, weten we wat er moet gebeuren zodat jij gewoon de stekker moet insteken.
Ons gepassioneerd team gaat altijd de extra mile voor jouw project.
Echt op maat, onafhankelijk en heel flexibel.
• Care4Fleets NV voor het beheer en her-conditioneren van wagens;
• DriveX voor vaststelling van autoschade en schadebeheer;
• Care4Drivers NV voor chauffeurdiensten voor haal- en brengservices.
Vandaag is het bedrijf vooral een B2B business (klanten = bedrijven met een groot wagenpark). Daarnaast heeft ASG ook een breed netwerk met kleinere bedrijven voor de uitvoering van specifieke opdrachten. Er is een onrechtstreekse B2C business door de interactie met de wagenbestuurders.
In het kader van het ASG-DIGIT programma zijn ASG en Digimedio een samenwerking op lange termijn aangegaan waarbij de digitalisering en transformatie van het ganse bedrijf wordt beoogt.
De ambitieuze doelstellingen zijn als volgt:
- Expansie binnen België
- Leveren van nieuwe en betere services aan klanten en bestuurders via nieuwe digitale technologieën en exploitatie van data, informatie en AI
- Efficiëntieverhoging van de interne processen
- Uitgroeien tot een 100% klant gerichte organisatie die zelfstandig en agile kan werken
netwerken onder meer in stedelijke omgevingen, op evenementen, vakantieparken en expohallen.
Hiervoor rekenen ze op hun expertise op vlak van WiFiLab, IoT en 5G. Odoo Enterprise ondersteunt er de
orderafhandeling, CRM, verhuur, planning, productie en reparatie.
Citymesh creates, manages and maintains large-scale wireless networks. They provide those
networks in urban environments, at events, holiday parks and exhibition halls. They rely on their
expertise in the field of WiFiLab, IoT and 5G. Odoo Enterprise supports the order process, CRM,
rental, planning, production and repair.
The challenges
Curafyt faced challenges with manual overdue invoice follow-ups, leading to inefficient processes and potential bad debt. They lacked automated warnings to prevent deliveries to non-paying customers. Managing vet commissions was complex, with difficulties in linking Purchase Orders (PO) to Sales Orders (SO) for clear oversight. Additionally, while the company already managed products with expiry dates using lots and serial numbers, a recurring issue was ensuring this crucial information was correctly displayed on their website, along with the right language on invoices.
Our solutions
We automated overdue invoice follow-ups with email templates and implemented warning pop-ups on sales and delivery orders to prevent shipments to non-paying customers. We streamlined vet commission management by automating PO generation and improving SO-PO linkage visibility. Language logic for invoices was corrected, and product expiration dates are now displayed on their website.
Ranging from network to infrastructure to smart camera and fire installation: DNCS has you covered for all your security needs!
After a successful career as founder and director of Stoneasy.com, Bram decided to change tack in early 2021. Flat-Pro is one of his first projects to direct market a high-quality, professional builder's product on the basis of an innovative e-business model.
Flat-Pro.com is open to both professional and DIY customers. Order online in complete confidence, with secure payment guaranteed.
The Challenge
The company’s legacy ERP lacked adaptability, making it difficult to optimise operational workflows. Sales, inventory and administrative flows needed structure, and production—an important part of their future strategy—was not yet digitalised, posing a challenge for long-term scalability.
dear digital’s Solutions
dear digital migrated Dirk Maris to Odoo, implementing core modules for sales, inventory, accounting and customer workflows. The team ensured a clean data migration from the custom ERP and built the operational foundation required for a future production phase.
The Results
Dirk Maris now benefits from a modern, centralised ERP with improved visibility across sales and inventory. The company is equipped with a scalable system that supports daily operations and forms the basis for a structured rollout of production in the next phase.
Quality and knowledge are highly valued, as are honesty, transparency and aftercare.
Craftsmanship with a luminous service: that’s what you can expect from them!
With their head office located in Vancouver, Canada, they offer a full suite of turn-key design and build services for the permanent implementation of creative and entertainment light and media technologies in the built environment.
Een vaste groep van opgeleide chauffeurs staat dagelijks ter beschikking van onze klanten. Het unieke aan deze dienstverlening is dat we met uw eigen wagen kunnen rijden. Zo heeft u steeds uw eigen wagen ter beschikking! Indien nodig, kunnen we steeds een (luxe-) auto of shuttle bus voorzien.
The challenges
Hanolux faced significant challenges during its transition to Odoo, particularly regarding data migration from its legacy Adsolut system. Key issues included incorrect contact migration where all contacts were created as companies, regardless of their VAT status. Additionally, errors plagued the migration process for sales receipts, leading to problems like duplicated serial numbers and transfers failing due to unreserved quantities.
Our solutions
Our solutions focused on a robust data migration framework and customized functional enhancements. We implemented a systematic migration process from Adsolut to Odoo, handling everything from contacts and products to complex sales receipts and invoices. We also addressed a critical issue with sales receipts by implementing a two-part migration that correctly creates either sales orders or delivery orders, depending on the Adsolut book code.
They provide curated ski destinations, trusted hotels and Dutch-speaking ski instructors.
Trips range from family-friendly vacations to advanced stages, short-ski and custom incentives.
Their focus is personal service, safety and an enjoyable experience for all ages.
Kriski is known for strong organisation, child-friendly guidance and many loyal returning customers
We produce under our own brand as well as under private label.
The challenges
Managing quotations, stock and lock-plan administration across separate tools created inefficiencies and required a system with better structure and visibility.
Our solutions
dear digital implemented Odoo as the operational platform, aligning webshop, sales, stock, delivery and customer flows, and providing structure for complex lock‑plan services.
The challenges
Growing sales created complexity across stock, fulfilment and wholesale operations, with manual work between Shopify and internal tools.
Our solutions
dear digital implemented Odoo as the operational backbone and added a dedicated B2B platform with invite-only access, automated invoicing, portal communication and custom pricelists.
The challenges
Moespom needed a modern, efficient ERP system to support its complex business processes, from harvesting raw potatoes to distributing packaged products to major retailers. A significant challenge was the requirement for EDI communication with large retail clients, demanding a system capable of handling electronic orders, delivery confirmations, and invoices seamlessly. They also needed robust lot tracking and packaging management to ensure product traceability and meet specific retailer requirements.
Our solutions
The Odoo implementation was configured to manage core business processes, including production, sales, and purchasing. Custom EDI integration was implemented to automate communication with retailers, enabling the system to receive orders and send delivery and invoice messages electronically. Additionally, custom modules were developed to enhance traceability and stock management by adding specific fields for packaging information, customer association, and expiration details to manufacturing orders, as well as enabling lot number tracking from harvest to storage.
Dear Digital a été contacté par Movveo pour la gestion des employés, de leur flotte automobile, la gestion des contacts, des documents et des signatures en ligne.
The challenges
The company's primary challenge was managing online orders, as most came through the WooCommerce platform and needed to be efficiently processed in Odoo. This required a seamless connection between the two systems to handle order and product synchronization effectively. They also needed a solution for multiple product barcodes, as the existing Odoo system did not support this functionality.
Our solutions
We integrated WooCommerce with Odoo through custom modules, streamlining the entire online order management process. To tackle the challenge of multiple barcodes, we implemented a multi-barcode module that enables users to add and search products using different barcodes. This improvement made product lookup faster and more flexible across sales orders, point of sale (POS), and stock transfers.
The challenges
Rustibus has a specific production process that required a custom setup in Odoo. They needed to manually create all manufacturing orders themselves instead of having them automatically generated from sales orders. Additionally, they needed the flexibility to change components within a bill of materials for a specific product.
Our solutions
A specific manufacturing process was configured for Rustibus to meet their unique needs. By setting the product route to "Manufacture," manufacturing orders are not created automatically upon sales order confirmation, allowing office staff to create them manually. The ability to change products in the bill of materials is a standard Odoo feature, and we configured a system to address their multi-layered BoM structure.
Whether you're looking for a stunning exterior or a fully refreshed interior, we provide a personalized service to make your car shine like never before.
The challenges
The company's old, custom-made software was no longer capable of supporting their business goals. It was not up to date for 2025 and lacked the ability to handle their complete business process in a way that would allow for sustainable growth. This created a need for a modern, integrated solution.
Our solutions
We implemented an Odoo solution tailored to their needs. This included the active use of standard Odoo apps to cover their entire process, from customer relations to inventory management. Custom modules were developed to address their unique business model, ensuring all processes were streamlined and fully supported.
Hun assortiment wordt aangeboden via een Shopify-webshop, via een connectie wordt Odoo ingezet voor orderverwerking, voorraadbeheer en facturatie verloopt het volledige traject – van online bestelling tot levering – vlot, schaalbaar en professioneel.
The challenges
Sales and fulfilment were spread across Shopify, WooCommerce and logistics partners, creating manual work and limited visibility.
Our solutions
dear digital implemented Odoo as the operational backbone, integrating with Shopify and WooCommerce to sync products, orders, stock and logistics.
The challenges
Growing product variety and online sales volume made stock, fulfilment and invoicing hard to track across different tools.
Our solutions
dear digital implemented Odoo as the ERP backbone, integrating webshop orders, inventory and logistics to automate operations.
With their own software solution combined with hardware they drastically reduce the energy costs for companies and homes with smart charging batteries, solar panels and charging stations.
The challenges
Telsmart faces significant operational inefficiencies due to a fragmented system landscape that includes HubSpot, Trello, and Odoo. Manual data transfer between these systems creates bottlenecks, particularly in sales order processing and inventory management. The company also struggles with a dual-invoicing process and a poorly configured helpdesk, which leads to a poor customer experience and operational frustration.
Our solutions
Telsmart's on-premise hosting was migrated to Odoo.sh, creating a more stable platform. The manual workflows between HubSpot, Trello, and Odoo were automated to eliminate bottlenecks and improve efficiency. We also consolidated their dual invoicing into a single invoice and reconfigured their helpdesk system to improve customer support.
The challenges
TWSC faced significant challenges with a previous partner, including low-quality code and high invoices for minimal deliverables. The company's growth was hampered by inefficient, manual processes, particularly for critical partner integrations with social secretariats. This created a delicate situation, requiring a new, experienced partner to stabilize their Odoo environment and improve business flows.
Our solutions
Our strategic solution involved a complete transfer of ownership and support, along with the execution of a new project. We began with a free analysis and a detailed workshop to understand their needs, leading to a new project focused on rebuilding their system. We're now handling all support tickets and are working to stabilize their Odoo environment, addressing their challenges with a more experienced and professional approach.
The challenges
Van Hove was using an expensive and outdated SAP system that is not future-proof, lacking a webshop for B2B sales. This has led them to seek a new ERP solution to lower recurring and development costs, renew their systems, and enable sales through a modern e-commerce platform.
Our solutions
Our solution involves replacing the costly SAP system with a new Odoo platform to lower recurring and development costs. This implementation enables Van Hove to sell through a modern webshop, a key business objective, and includes a full data migration of critical information.
The challenges
Vestad is a technical-minded company that started using Odoo on its own but reached the limits of what was possible with Odoo Studio. They also needed an easier way to name projects within Odoo, as they were managing them externally and multiple people were working on them at once. This created a need for external development to enhance their Odoo capabilities.
Our solutions
To solve Vestad's challenges, we added a new sequence to automatically generate a project name when a project is created. We also developed a new, uneditable display field on the sales order that links directly to the project name, making it easier for them to navigate between sales orders and projects. This solution streamlined their workflow and provided better visibility across their projects.
The challenges
Brainview was in need of an ERP to streamline their dali operations.
Our solutions
dear digital implemented Odoo to centralise sales pipelines, project planning, invoicing and internal workflows, creating a single, scalable operational system. We also integrated Exact Online with our custom made connector.
We are here to help you improve your business.
Every company has its own needs and wishes.
Mainframe Monkey is specialized in translating those into an efficient Odoo system that helps you move forward.
We are here to help you out. So don't be shy and feel free to contact us anytime!
Do you want to learn more about us or see what we did in the past? Checkout our website at https://www.mainframemonkey.com
Feel free to reach out to us on info@mainframemonkey.com if you have any questions.