register payment not working

Question

i am using odoo SAAS. i do not host my own, i have created my own chart of accounts and have both recievale and payables in there.

i create and invoice for a customer and hit "register payment" put the full amount of the invoice and select "bank"

i get an option at the bottom where it says "keep open" i have left it like that and also changed to reconcile but the invoice still stays open.

please help me any advise will help me alot.

Ray Carnes · Answer

/>> i have created my own chart of accounts/

Problems with payments not closing invoices are due to a misconfigured account type(s).

Try this on a test version of Odoo with a correctly configured chart, then look at the differences between their chart and yours.

http://runbot.odoo.com [1]

[1] http://runbot.odoo.com

Related Posts	Replies	Zobrazenia
Paid Invoice In Odoo accounting invoice payment	0 jan 17	3534
Does an invoice created for a Pos order already paid duplicate the sales turnover? accounting invoice payment	0 mar 15	4459
What did I do that was wrong or failed to do? invoice payment register	2 mar 15	6385
Attach files both when registering a payment and in the accounting entry of the payment, odoo 15 accounting attachment payment register	0 máj 24	1260
Followup Payment Action / Contact Email accounting invoice email payment	1 jún 19	2772