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We integrate Email SMTP service details in our odoo application for test connection it is showing successful, but mail is not sent.

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Have you check the spam folder in your mail box ?

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Yes we checked, but we haven't recieved it.

Which server do you use, gmail or what ?

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Hi, If your outgoing mail is configured successfully but emails are not being sent, you can check for failed emails in the mailing section by navigating to Settings -> Technical -> Emails -> Emails.

Here, you can view emails with the state "delivery failed" and find the failure reason indicated


Hope it helps

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Thank You for your reply

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Thank You for your reply. We have tried that method, still we are unable to send mail

What is the failure reason it's showing?

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Where did you try to send the mail?

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Are you using google  email service?

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