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We integrate Email SMTP service details in our odoo application for test connection it is showing successful, but mail is not sent.

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Buang
Jawaban Terbai

Have you check the spam folder in your mail box ?

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Penulis

Yes we checked, but we haven't recieved it.

Which server do you use, gmail or what ?

Jawaban Terbai

Hi, If your outgoing mail is configured successfully but emails are not being sent, you can check for failed emails in the mailing section by navigating to Settings -> Technical -> Emails -> Emails.

Here, you can view emails with the state "delivery failed" and find the failure reason indicated


Hope it helps

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Penulis

Thank You for your reply

Penulis

Thank You for your reply. We have tried that method, still we are unable to send mail

What is the failure reason it's showing?

Jawaban Terbai

Where did you try to send the mail?

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Jawaban Terbai

Are you using google  email service?

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