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1385 Weergaven

We integrate Email SMTP service details in our odoo application for test connection it is showing successful, but mail is not sent.

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Beste antwoord

Have you check the spam folder in your mail box ?

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Auteur

Yes we checked, but we haven't recieved it.

Which server do you use, gmail or what ?

Beste antwoord

Hi, If your outgoing mail is configured successfully but emails are not being sent, you can check for failed emails in the mailing section by navigating to Settings -> Technical -> Emails -> Emails.

Here, you can view emails with the state "delivery failed" and find the failure reason indicated


Hope it helps

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Auteur

Thank You for your reply

Auteur

Thank You for your reply. We have tried that method, still we are unable to send mail

What is the failure reason it's showing?

Beste antwoord

Where did you try to send the mail?

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Beste antwoord

Are you using google  email service?

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