Clarifying "Bounce messages" configuration in Odoo

Question

How "Bouced Messages" work in Odoo, what are the "Actions to perform on Incoming Mails" and the "Advanced Options" to configure and other Odoo and/or Mail Server settings so that these messages are properly catalogued within the system?
There are many unanswered posts about Bounced messages configuration:
https://www.odoo.com/de_DE/forum/website-builder-12/how-to-identify-bounced-email-185014?debug=1 [1]
https://www.odoo.com/de_DE/forum/hilfe-1/how-to-configure-bounce-emails-in-email-marketing-1

Paresh Wagh · Answer

For starters, I have found the following portion in the Odoo documentation to be a good point of reference:
https://www.odoo.com/documentation/14.0/applications/productivity/discuss/advanced/email_servers.html#how-to-use-my-mail-server-to-send-and-receive-emails-in-odoo [1]

[1] /documentation/14.0/applications/productivity/discuss/advanced/email_servers.html#how-to-use-my-mail-server-to-send-and-receive-emails-in-odoo

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
Please refer to the below youtube video to learn how to track bounced mails
https://www.youtube.com/watch?v=5RldcO8m-No [1]

Hope it helps

[1] https://www.youtube.com/watch?v=5RldcO8m-No

David Iyoha · Answer

This is a great reference. Thanks

Related Posts	Replies	Zobrazenia
Sending Emails in Batches of 200 Every 1 Hour – Help Needed marketing mass_mailing	2 dec 24	1680
O365 with oauth2.0 as outgoing mail server: STARTTLS extension not supported by server configuration mailserver 18.0	1 jan 25	1341
How catchall email configuration configuration mail mailserver	0 mar 15	5381
Bounced email tracking no longer appears in Odoo mail marketing mailserver bounced	2 nov 24	1914
How to configure Odoo to use mass mail service as Brevo (sendinblue), Mailjet Solved mailserver incoming mass_mailing v17	5 máj 24	4245

This question has been flagged

Enjoying the discussion? Don't just read, join in!