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How "Bouced Messages" work in Odoo, what are the "Actions to perform on Incoming Mails" and the "Advanced Options" to configure and other Odoo and/or Mail Server settings so that these messages are properly catalogued within the system?

There are many unanswered posts about Bounced messages configuration:

https://www.odoo.com/de_DE/forum/website-builder-12/how-to-identify-bounced-email-185014?debug=1

https://www.odoo.com/de_DE/forum/hilfe-1/how-to-configure-bounce-emails-in-email-marketing-147120

https://www.odoo.com/de_DE/forum/hilfe-1/bounce-percentage-is-not-showing-in-email-marketing-147121

https://www.odoo.com/fr_FR/forum/aide-1/emails-by-wrong-recipient-do-not-appear-odoo-v13-188222

https://www.odoo.com/fr_FR/forum/aide-1/get-the-bounce-emails-191720

...

Thanks

BR

Ricardo

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For starters, I have found the following portion in the Odoo documentation to be a good point of reference:

https://www.odoo.com/documentation/14.0/applications/productivity/discuss/advanced/email_servers.html#how-to-use-my-mail-server-to-send-and-receive-emails-in-odoo

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Hi,

Please refer to the below youtube video to learn how to track bounced mails


https://www.youtube.com/watch?v=5RldcO8m-No 


Hope it helps

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This is a great reference. Thanks

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