Clarifying "Bounce messages" configuration in Odoo

Question

How "Bouced Messages" work in Odoo, what are the "Actions to perform on Incoming Mails" and the "Advanced Options" to configure and other Odoo and/or Mail Server settings so that these messages are properly catalogued within the system?
There are many unanswered posts about Bounced messages configuration:
https://www.odoo.com/de_DE/forum/website-builder-12/how-to-identify-bounced-email-185014?debug=1 [1]
https://www.odoo.com/de_DE/forum/hilfe-1/how-to-configure-bounce-emails-in-email-marketing-1

Paresh Wagh · Answer

For starters, I have found the following portion in the Odoo documentation to be a good point of reference:
https://www.odoo.com/documentation/14.0/applications/productivity/discuss/advanced/email_servers.html#how-to-use-my-mail-server-to-send-and-receive-emails-in-odoo [1]

[1] /documentation/14.0/applications/productivity/discuss/advanced/email_servers.html#how-to-use-my-mail-server-to-send-and-receive-emails-in-odoo

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
Please refer to the below youtube video to learn how to track bounced mails
https://www.youtube.com/watch?v=5RldcO8m-No [1]

Hope it helps

[1] https://www.youtube.com/watch?v=5RldcO8m-No

David Iyoha · Answer

This is a great reference. Thanks

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