Clarifying "Bounce messages" configuration in Odoo

Question

How "Bouced Messages" work in Odoo, what are the "Actions to perform on Incoming Mails" and the "Advanced Options" to configure and other Odoo and/or Mail Server settings so that these messages are properly catalogued within the system?
There are many unanswered posts about Bounced messages configuration:
https://www.odoo.com/de_DE/forum/website-builder-12/how-to-identify-bounced-email-185014?debug=1 [1]
https://www.odoo.com/de_DE/forum/hilfe-1/how-to-configure-bounce-emails-in-email-marketing-1

Paresh Wagh · Answer

For starters, I have found the following portion in the Odoo documentation to be a good point of reference:
https://www.odoo.com/documentation/14.0/applications/productivity/discuss/advanced/email_servers.html#how-to-use-my-mail-server-to-send-and-receive-emails-in-odoo [1]

[1] /documentation/14.0/applications/productivity/discuss/advanced/email_servers.html#how-to-use-my-mail-server-to-send-and-receive-emails-in-odoo

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,
Please refer to the below youtube video to learn how to track bounced mails
https://www.youtube.com/watch?v=5RldcO8m-No [1]

Hope it helps

[1] https://www.youtube.com/watch?v=5RldcO8m-No

David Iyoha · Answer

This is a great reference. Thanks

Related Posts	Відповіді	Переглядів
Sending Emails in Batches of 200 Every 1 Hour – Help Needed marketing mass_mailing	2 груд. 24	3072
O365 with oauth2.0 as outgoing mail server: STARTTLS extension not supported by server configuration mailserver 18.0	1 січ. 25	2717
How catchall email configuration configuration mail mailserver	0 бер. 15	6260
Error installing Email & SMS Marketing modules email marketing mass_mailing SMS	0 лист. 25	399
Bounced email tracking no longer appears in Odoo mail marketing mailserver bounced	2 лист. 24	2667

Це запитання позначене

Enjoying the discussion? Don't just read, join in!