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crmdevelopementintegrationleads
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yehia

hello we have an app it's like a chat system like many chat it let's compnies talk to their customers via chat channels that we have what i need to do that once a customer  is talking to the company agent that is using our system we may need to send this customer to odoo as a lead or if he bought something as a sale is this possible note: the company that will be getting odoo add on from our system they have odoo what i need to do is to have a button which will let us connect their account on our system to their account on odoo and start sending the leads and the sales from our system

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Christoph Farnleitner

Punctuation, please.
Also, what is your actual question? From what I got, you're looking for the external API of Odoo: https://www.odoo.com/documentation/18.0/de/developer/reference/external_api.html

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Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi


You can connect your chat system to a company’s Odoo using Odoo’s external API (JSON-RPC or XML-RPC). When a company clicks "Connect to Odoo", just ask them for:


    Odoo URL


    DB name


    Email + password or API token


From there, you can use the API to send leads (crm.lead.create) or sales orders (sale.order.create) directly into their Odoo system.


for more information Refer the blog:


https://www.odoo.com/documentation/18.0/de/developer/reference/external_api.html



Hope it helps

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