hello we have an app it's like a chat system like many chat it let's compnies talk to their customers via chat channels that we have what i need to do that once a customer is talking to the company agent that is using our system we may need to send this customer to odoo as a lead or if he bought something as a sale is this possible note: the company that will be getting odoo add on from our system they have odoo what i need to do is to have a button which will let us connect their account on our system to their account on odoo and start sending the leads and the sales from our system
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Hi
You can connect your chat system to a company’s Odoo using Odoo’s external API (JSON-RPC or XML-RPC). When a company clicks "Connect to Odoo", just ask them for:
Odoo URL
DB name
Email + password or API token
From there, you can use the API to send leads (crm.lead.create) or sales orders (sale.order.create) directly into their Odoo system.
for more information Refer the blog:
https://www.odoo.com/documentation/18.0/de/developer/reference/external_api.html
Hope it helps
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CRM leads upload via csv not creating new customers
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Punctuation, please.
Also, what is your actual question? From what I got, you're looking for the external API of Odoo: https://www.odoo.com/documentation/18.0/de/developer/reference/external_api.html