hello we have an app it's like a chat system like many chat it let's compnies talk to their customers via chat channels that we have what i need to do that once a customer is talking to the company agent that is using our system we may need to send this customer to odoo as a lead or if he bought something as a sale is this possible note: the company that will be getting odoo add on from our system they have odoo what i need to do is to have a button which will let us connect their account on our system to their account on odoo and start sending the leads and the sales from our system
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Księgowość
- Zapasy
- PoS
- Project
- MRP
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Hi
You can connect your chat system to a company’s Odoo using Odoo’s external API (JSON-RPC or XML-RPC). When a company clicks "Connect to Odoo", just ask them for:
Odoo URL
DB name
Email + password or API token
From there, you can use the API to send leads (crm.lead.create) or sales orders (sale.order.create) directly into their Odoo system.
for more information Refer the blog:
https://www.odoo.com/documentation/18.0/de/developer/reference/external_api.html
Hope it helps
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Punctuation, please.
Also, what is your actual question? From what I got, you're looking for the external API of Odoo: https://www.odoo.com/documentation/18.0/de/developer/reference/external_api.html