Hi,
I am evaluating the VoIP (Voice over Internet Protocol) for a project, and I cannot find in the documentation any mention of recording and storing phone calls. Is this possible via any configuration or module?
Thanks!
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Hi,
You can use a provider called Axivox in Odoo for VoIP services. By using this, we can record audio by picking up and speaking. Also, we can record music.
Hope it helps
Thanks for your answer! I see that it is possible to record audio messages and music for the waiting period. But I mean to record the full phone call with the customer (after notifying him/her that the call will be recorded). Is this configurable directly in Axivox?
