I want my portal user to have an option to raise the ticket. But when given the login, there is no option to raise the ticket is coming.
What i am doing wrong. Are there some extra steps which i need to provide the access to raise the tickets.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
I want my portal user to have an option to raise the ticket. But when given the login, there is no option to raise the ticket is coming.
What i am doing wrong. Are there some extra steps which i need to provide the access to raise the tickets.
Are the website and helpdesk apps installed in the DB?
You would need to create a website form for ticket submission
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up| Related Posts | Replies | Views | Activity | |
|---|---|---|---|---|
|
2
Oct 25
|
822 | |||
|
1
Sep 25
|
2463 | |||
|
3
Jul 25
|
9528 | |||
|
1
May 25
|
2332 | |||
|
2
Jan 25
|
3024 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.