I want my portal user to have an option to raise the ticket. But when given the login, there is no option to raise the ticket is coming.
What i am doing wrong. Are there some extra steps which i need to provide the access to raise the tickets.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
I want my portal user to have an option to raise the ticket. But when given the login, there is no option to raise the ticket is coming.
What i am doing wrong. Are there some extra steps which i need to provide the access to raise the tickets.
Are the website and helpdesk apps installed in the DB?
You would need to create a website form for ticket submission
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