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I want my portal user to have an option to raise the ticket. But when given the login, there is no option to raise the ticket is coming.
What i am doing wrong. Are there some extra steps which i need to provide the access to raise the tickets.
Are the website and helpdesk apps installed in the DB?
You would need to create a website form for ticket submission
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
