COMOO
Comoo is a Belgian B2B mobility partner that optimizes fleet management and vehicle operations offering a fully integrated ecosystem for managing fleets and drivers. With facilities capable of storing around 5,000 vehicles, it delivers tailored mobility solutions that emphasize speed, flexibility, and customer focus.
The challenge
Comoo's primary challenge was that standard Odoo could not model their intricate fleet service workflows. They needed a system that could translate customer service requests from a portal into complex, multi-task sales orders for services like car intakes, inspections, and temporary vehicle loans. Managing exceptions, such as a driver not showing up, was not possible. Furthermore, their corporate client structure required a custom contact hierarchy of parent companies and associated drivers. Finally, they needed to generate uniquely formatted XLS invoices for clients and integrate this data with Exact accounting software.
dear digital’s solutions
To tackle Comoo's challenges, dear digital implemented a centralized Odoo platform. This solution focused on replacing manual processes with automation and improving visibility to create a seamless workflow. They utilized several out-of-the-box Odoo modules, including Sales, Invoicing, Accounting, Fleet, Documents, Project Management, and Employees, to streamline various operations. Additionally, they developed custom solutions to meet Comoo's unique needs, such as integrating Odoo with the Mendix app for digital vehicle inspections, creating a customer portal for real-time updates, and linking with external accounting tools. This created a more efficient and data-driven ecosystem.
The results
The digital transformation for Comoo, in collaboration with dear digital, led to significant positive outcomes. The company's revenue increased by 25% and their systems are now capable of handling more vehicles and customers in less time with the same resources. Response times have doubled, inspections are fully digital, and the use of paper has been almost entirely eliminated. Teams within Comoo have experienced less stress and fewer last-minute issues, allowing them to focus more on growth. The implementation of real-time data provides valuable insights for smarter decision-making, and the Odoo customer portal has improved transparency and service.
