Skip to Content
Odoo Menu
  • Prihlásiť sa
  • Vyskúšajte zadarmo
  • Aplikácie
    Financie
    • Účtovníctvo
    • Fakturácia
    • Výdavky
    • Tabuľka (BI)
    • Dokumenty
    • Podpis
    Predaj
    • CRM
    • Predaj
    • POS Shop
    • POS Restaurant
    • Manažment odberu
    • Požičovňa
    Webstránky
    • Tvorca webstránok
    • eShop
    • Blog
    • Fórum
    • Živý chat
    • eLearning
    Supply Chain
    • Sklad
    • Výroba
    • Správa životného cyklu produktu
    • Nákup
    • Údržba
    • Manažment kvality
    Ľudské zdroje
    • Zamestnanci
    • Nábor zamestnancov
    • Voľné dni
    • Hodnotenia
    • Odporúčania
    • Vozový park
    Marketing
    • Marketing sociálnych sietí
    • Email marketing
    • SMS marketing
    • Eventy
    • Marketingová automatizácia
    • Prieskumy
    Služby
    • Projektové riadenie
    • Pracovné výkazy
    • Práca v teréne
    • Helpdesk
    • Plánovanie
    • Schôdzky
    Produktivita
    • Tímová komunikácia
    • Schvalovania
    • IoT
    • VoIP
    • Znalosti
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Priemyselné odvetvia
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Reštaurácia
    • Fast Food
    • Guest House
    • Beverage distributor
    • Hotel
    Reality
    • Real Estate Agency
    • Architecture Firm
    • Konštrukcia
    • Estate Managament
    • Gardening
    • Property Owner Association
    Poradenstvo
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Výroba
    • Textile
    • Metal
    • Furnitures
    • Jedlo
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware and Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Iní
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Komunita
    Vzdelávanie
    • Tutoriály
    • Dokumentácia
    • Certifikácie
    • Školenie
    • Blog
    • Podcast
    Empower Education
    • Vzdelávací program
    • Scale Up! Business Game
    • Visit Odoo
    Softvér
    • Stiahnuť
    • Porovnanie Community a Enterprise vierzie
    • Releases
    Spolupráca
    • Github
    • Fórum
    • Eventy
    • Preklady
    • Staň sa partnerom
    • Services for Partners
    • Register your Accounting Firm
    Služby
    • Nájdite partnera
    • Nájdite účtovníka
    • Meet an advisor
    • Implementation Services
    • Zákaznícke referencie
    • Podpora
    • Upgrades
    ​Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Získajte demo
  • Cenník
  • Pomoc

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Účtovníctvo
  • Sklady
  • PoS
  • Projektové riadenie
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tagy (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tagy (View all)
odoo accounting v14 pos v15
About this forum
Pomoc

Odoo does not send me the emails

Odoberať

Get notified when there's activity on this post

This question has been flagged
smtpemails
5 Replies
14780 Zobrazenia
Avatar
Julio Fraile

Hello. I use version 16 and it does not send me emails. In the instructions, it tells me that if it is the version installed on the Odoo server, nothing needs to be configured since the smtp server is already configured, but the case is that it does not send me any outgoing mail.

1
Avatar
Zrušiť
OdooBot

Dear,

 

I'm on holiday and will be back on October 17th, 2023

 

For urgent matters, please contact Ben Mahy (ben.mahy@supportsquare.io)

 

 

Kind regards,

Dirk

 

 

Dirk Jacobs

Supportsquare NV

Dublinstraat 31/014
B-9000 Gent

*  dirk.jacobs@supportsquare.io


www.supportsquare.io

Please consider the environment before printing this email

Sensitivity: Internal Use Only - Only for Supportsquare business use. This e-mail, including any attachments and confidential information are for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply e-mail and permanently destroy all copies of the original message. The recipient should check this email and any attachments for the presence of viruses, SupportSquare accepts no liability for any damage caused by any virus transmitted by this e-mail.

Avatar
Dirk Jacobs
Best Answer

I have the same problem. I see the emails in  'settings / technical / email' and they are marked as 'send', but nothing happens

1
Avatar
Zrušiť
Avatar
JOAO PAULO
Best Answer

hello, i do have the same problema, Odoo Online says: 

A default outgoing email server is already configured. You should not create an alternative one unless you really want to use a specific external outgoing email server for technical reasons.


but i cant send email, can you help ? 

0
Avatar
Zrušiť
Avatar
Herbert Van de Poel
Best Answer

Try this answer : https://www.odoo.com/nl_NL/forum/help-1/scheduled-action-email-queue-manager-does-not-send-automatically-email-from-queue-74396

0
Avatar
Zrušiť
Avatar
nizar koubaa
Best Answer

You can go to settings / technical / email . you can have an idea why the emails arent sent .  

-1
Avatar
Zrušiť
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

If your Odoo version 16 is not sending emails as expected, even though it's stated that the SMTP server is already configured, there could be various reasons for this issue. Here are some troubleshooting steps you can follow to identify and resolve the problem:

1)Check Email Configuration:

Verify that your email settings within Odoo are correct. Go to the "Settings" module, select "Technical," and then "Email." Ensure that the SMTP server settings are accurate, including the server address, port, username, password, and security settings.

2)Test Email Configuration:

You can use the "Test" button within Odoo's email settings to verify if the email configuration is working correctly. This will send a test email to the specified email address. Ensure that this test email is delivered successfully.

3)Check Spam Folder:

Sometimes, emails sent from automated systems like Odoo may end up in the recipient's spam or junk folder. Check these folders to see if the emails are being delivered there.

4)Verify Email Addresses:

Ensure that the email addresses you are using in Odoo are correct. Incorrect email addresses can lead to delivery failures.

5)Firewall and Security:

Check if there are any firewall rules or security settings that might be blocking outgoing emails. Ensure that the SMTP server's IP address and port are not blocked.

6)SMTP Authentication:

Confirm that your SMTP server requires authentication (username and password) to send emails. If so, make sure the credentials are correctly configured in Odoo.

7)SSL/TLS Configuration:

If your SMTP server uses SSL/TLS encryption, ensure that the appropriate security settings are enabled in Odoo's email configuration.

8)SMTP Provider Issues:

Sometimes, the issue may not be with Odoo but with your email provider. Check with your email provider to see if there are any known issues or restrictions related to sending emails from applications like Odoo.
If you have gone through these steps and are still facing email delivery issues, it might be beneficial to reach out to your Odoo support or consult your system administrator for further assistance. They can help diagnose and resolve any server or configuration issues that might be affecting email delivery.


Hope it helps


-2
Avatar
Zrušiť
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Registrácia
Related Posts Replies Zobrazenia Aktivita
SMTP config options have no effect
smtp emails
Avatar
Avatar
1
aug 18
8087
Problem with smtp out odoo,becouse change terms of google apps no security Solved
smtp emails Odoo13.0
Avatar
Avatar
2
okt 24
5097
Odoo/OpenERP failed mail handling Solved
smtp cron emails
Avatar
Avatar
Avatar
5
okt 16
10241
Connection test failed! Error when testing the outgoing email configuration
email smtp emails
Avatar
Avatar
1
mar 15
14740
Best SMTP Relay Service Providers
emails
Avatar
0
nov 25
3
Komunita
  • Tutoriály
  • Dokumentácia
  • Fórum
Open Source
  • Stiahnuť
  • Github
  • Runbot
  • Preklady
Služby
  • Odoo.sh hosting
  • Podpora
  • Vyššia verzia
  • Custom Developments
  • Vzdelávanie
  • Nájdite účtovníka
  • Nájdite partnera
  • Staň sa partnerom
O nás
  • Naša spoločnosť
  • Majetok značky
  • Kontaktujte nás
  • Pracovné ponuky
  • Eventy
  • Podcast
  • Blog
  • Zákazníci
  • Právne dokumenty • Súkromie
  • Bezpečnosť
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo je sada podnikových aplikácií s otvoreným zdrojovým kódom, ktoré pokrývajú všetky potreby vašej spoločnosti: CRM, e-shop, účtovníctvo, skladové hospodárstvo, miesto predaja, projektový manažment atď.

Odoo prináša vysokú pridanú hodnotu v jednoduchom použití a súčasne plne integrovanými biznis aplikáciami.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now