Introduction
A good POS system is crucial for delivering an exceptional customer experience.
In today’s dynamic business landscape, selecting the right Point of Sale (POS) system is crucial for businesses in the retail and food service industries. With an array of options available making an informed decision requires a comprehensive understanding of the platform’s capabilities, features, and suitability for different business models.
To offer a comprehensive comparison of several POS solutions, we’ve done the exercise for some of the most renowned ones in the MENA region: Odoo, Foodics and Sapaad. We’ve compiled a table that outlines key features essential to any POS platform, along with integrated business management tools that enhance point of sale functionality. Happy reading!
Odoo
Odoo is designed to revolutionize enterprise software by offering a solution that addresses complex needs with simplicity. It has emerged as a popular choice for businesses of all sizes, providing over 82 fully integrated business apps and thousands of community modules. This open-source software covers various sectors, making it a significant player in the market. Odoo is the only all-in-one solution in the F&B industry, offering a PoS with a full backend covering Inventory management, Accounting, Procurement, CRM, HRMS, Marketing & more.
"An integrated POS system connects all facets of your retail operations, driving efficiency and cohesion."
12 million +
users
1 to 6 weeks
to be implemented
44,000 +
integrated apps
3,600 +
employees
Foodics
Foodics is another cloud-based POS system specifically designed for the food and beverage industry. It offers comprehensive tools for managing menu items, tables, and orders, enhancing the efficiency of restaurant operations. Foodics also excels in inventory control, tracking ingredient usage, and stock levels to reduce waste. Detailed reporting and analytics enable data-driven decision-making, while built-in CRM tools help businesses engage customers through loyalty programs and personalized promotions.
Foodics integrates with various third-party applications, such as accounting software and online ordering platforms, ensuring a cohesive operational ecosystem. Its cloud-based nature allows for mobile accessibility, making it a flexible solution for business owners.
22,500
users
5 to 15 days
to be implemented
100 +
integrated apps
1,000 +
employees
Features Comparison
Payments & Checkout
Odoo
Foodics
Payment Handling
Cash Handling
Credit/Debit Card
Mobile Payment
Digital Wallet
Gift Card
Contactless/NFC Payments
Scan to Pay (QR on Display)
Tap to pay
Deposit/Layaway
Buy Now, Pay Later
Multi-Currency Support
Currency Conversion
Currency Rounding
Invoicing & Order Handling
Invoicing Capabilities
Late Invoicing
Invoice Customer Generation
Parallel Order
Sell on the Move
Counter-Scale Integration
Subscriptions Support
Cross-session Selling
Receipt & Customer
Digital and Physical Receipt
Customizable Receipts
Split Tender
Tips Management
Discount Management
Cross-Selling and Upselling
Accounting
Accounting Integration
Customer Account Balance
Support for Compound Taxes
Support for Eco-taxes
Support for Recupel
Support for BEBAT
Tax Reporting Capability
Detailed Tax Statement
Integrated Tax Calculations
Tax Exemption
Tax Reconciliation
Real Time Consolidation
Fiscal Positions
Products
Odoo
Foodics
Product Information & Organization
Product Category
Product Search and Filter
Product Attribute/Variant
Unit of Measurement
Large Product Range
Product Image and Gallery
Import/Export of Product Data
Bulk Product Editing/Updating
Barcode Generation
Barcode Scanning
Dynamic Barcodes
Seasonal Inventory
Kits Management
Multi-location pricing
Product Configurator
Pricing and Promotions
Price List
Discount/ Promotional Pricing
Bundle Pricing
Inventory Management
Inventory Tracking and Status
Automated Inventory
Multi-warehouse Inventory
Lots / Serial Numbers
SKU (Stock Keeping Unit)
Inventory Transfer and Allocation
Low Inventory Alert System
Stock Replenishment Alerts
Procurement Management
Procurement Visibility
Employee Management
Odoo
Foodics
Attendance & Time Management
Employee Time Clock
Scheduling & Roster
Switch Employee Session
Access & Permissions
Role-Based Access Control
Employee Access Control
Performance & Target Setting
Sales Targets Management
Employee Performance Metrics
Additional Features
Session History
Task Assignment Pricing Options
Chatter
Employee Training
Sales Commission
Payroll Integration
HR Integration
Restaurant Management
Odoo
Foodics
Table Management
Floor plans
Table Transfer
Online Table Booking
Wait List Management
Table Status Tracking
Split Bill Capability
Order Management
Delayed Order Processing
Takeout & Delivery
Online Ordering System
Order Status Updates
Bar Tabs
Order Queues
Kitchen Order Tickets
Preparation Status Display
Menu Management
Digital Menu Management
Customizable Menu
QR Code Menu
Menu Deals
Seasonal Menu Rotation
Kitchen Management
Kitchen Printing System
Kitchen Display
Ingredient Tracking
Customer Self-service
Self-Order Kiosks
Self Order at Table
Self Payment at Table
Additional Features
Food Allergen Alerts
Customer & Loyalty
Odoo
Foodics
Customer Management
Customer Details Management
Customer Interaction History
Business Customer Handling
Customer Contact Tools
Customer Tagging
Customer Receivable/Credit Limit
Pop-Up Notes (Customer Details)
Marketing Preference
Customer Engagement and Communication
Custom Promotional Messaging
Customer Insight & Analytics
Customer Segmentation
Personalized Campaigns
Birthday Reminders/Discount
Omnichannel Experience
Feedback Collection
Customer Satisfaction Tracking
Loyalty & Rewards Programs
Loyalty Card Management
VIP or Membership Programs
Loyalty and Discount Program
Coupon Management
Loyalty/Discount Usage Limit
Discount Validity Period
Reporting & Analytics
Odoo
Foodics
Sales & Revenue Reporting
Real-Time Sales Data
Sales Reports
Cash Flow Reports
Revenue Trend Analysis
Time-Based Sales Reports
Gross Margin Reports
Inventory & Product Analytics
Inventory Reports
Product Performance Reports
Inventory Turnover Reports
Category-Wise Sales Reports
Transactional Reporting
Session Reports
Discount Reports
Refund & Returns Reports
Operational Analytics
Cash Control Reports
Employee Performance Reports
Peak Hours Identification
Dashboard & Customization
Dashboard Overview
Custom Reports
KPI Tracking
Predictive Analytics
Data Export/Import Capability
Customer Insights
Customer Behavior Reports
Customer Segmentation Reports
Loyalty Program Reports
Hardware Integration
Odoo
Foodics
Device Compatibility
Desktop Support
Tablet Support
Mobile Device Support
Touch Screen Compatibility
Peripheral Integration
Barcode Scanner Support
Receipt Printer Integration
Cash Drawer Integration
Customer Display
Card Reader/EMV Reader
Mobile Card Reader Support
Weighing Scale Integration
Kitchen Printer
Employee Login Card/RFID Tag
Integration Ecosystem
Odoo
Foodics
Ordering and Delivery
Deliveroo
Talabat
Urban
Deliverect
Usability, Pricing & Conditions
Odoo
Foodics
Pricing & Conditions
Pricing
Free1
2,560 AED+VAT / Year
Free Plan
Free Trial
Open-Source
Hosting Mode
On-premise/Cloud
On-premise/Cloud
Different solutions, Different needs
When choosing the right software for your business, it is important to assess several criteria based on your specific needs.
Business Scope evaluates the software functions, specifications, usability, customization capability, and integrations with other tools for your business growth.
User-friendliness measures how easy it is to use the software and whether it is adaptable to the business according to its tailored needs. It evaluates how simple it is to install the software along with the effort required to understand & avoid time-consuming training and procedures.
Odoo is an integrated platform offering a wide range of applications covering various business functions such as sales, CRM, project management, inventory, manufacturing, accounting, human resources, and more. In comparison to its competitors, who lack some important features, Odoo offers both high-quality restaurant and retail store management features.
Foodics is a specialized POS system that enables users to efficiently and reliably manage a restaurant’s front-end operations. While it excels in ease of use, there is room for improvement in its back-end management capabilities. Foodics is an ideal choice for single-branch restaurants or small businesses looking to get started until they transition to a more robust and mature solution.
That’s why it’s important to consider the specific needs and scale of your business when assessing which solution is the best fit, as the ease of use and setup can vary significantly among these options.
Conclusion
Ultimately, the choice depends on your organization’s specific requirements, scale, and the balance between customization, ease of use, and setup.
Both Odoo and Foodics bring a unique approach to the F&B industry and POS software market, however, if you are looking for a complete all-in-one solution covering every aspect of restaurant management, Odoo emerges as the clear winner. Its extensive range of features, from POS to Supply Chain, Accounting, and HRMS, is included and readily integrated. This advantage makes Odoo the most versatile and scalable option for restaurants looking to manage all operations without external integrations or the additional cost of third-party solutions.
