Hi,
we ordered the product A with 23,000 qty but the logistics dpt. wrongly received Product B in addition the product B which is the product that we didn`t order. What can be done for the product that we received wrongly? There`s a return button in the receipt but how can we solve this? I tried to edit the receipt but it doesn`t allow to extract the unwanted product in the receipt since it`s transmitted to logistics provider and its status is Done.
regards,
Armağan