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I sent a mass mail out to 500 contacts in email marketing last week. I copied that email, made some changes, and sent it out to the same list. I received a message that 500 emails could not be sent. I am connected and verified to Sendgrid for outgoing mail server, I can send individual emails from regular Contacts, and I can send the test email from mass email and all work just fine. Is there something I'm missing about copying mass emails and trying to send to the same list?

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I figured it out, although I'm confused that it works this way. The main problem was that I copied a prior mass email. It would not send mail to anyone who was on the copied email. I created a new one from scratch with the same list and it sent it out to everyone. I would have expected it to create a completely new mass email, not treat it like the old one as far as who it was sent to.

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Best Answer

The main problem was that I copied a prior mass email. It would not send mail to anyone who was on the copied email. I created a new one from scratch with the same list and it sent it out to everyone. I would have expected it to create a completely new mass email, not treat it like the old one as far as who it was sent to.

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