Why will mass mail not send to recipients from prior mailings?

Question

I sent a mass mail out to 500 contacts in email marketing last week. I copied that email, made some changes, and sent it out to the same list. I received a message that 500 emails could not be sent. I am connected and verified to Sendgrid for outgoing mail server, I can send individual emails from regular Contacts, and I can send the test email from mass email and all work just fine. Is there something I'm missing about copying mass emails and trying to send to the same list?

Bruce Letterle · Answer

I figured it out, although I'm confused that it works this way. The main problem was that I copied a prior mass email. It would not send mail to anyone who was on the copied email. I created a new one from scratch with the same list and it sent it out to everyone. I would have expected it to create a completely new mass email, not treat it like the old one as far as who it was sent to.

Cat Exotica · Answer

The main problem was that I copied a prior mass email. It would not send mail to anyone who was on the copied email. I created a new one from scratch with the same list and it sent it out to everyone. I would have expected it to create a completely new mass email, not treat it like the old one as far as who it was sent to.

Related Posts	Replies	Views
Changing outgoing mail server creates sending error Solved community smtp mass_mailing v11	2 May 24	4853
odoo mass mailing get opened replied and bounced data on localhost mass_mailing	1 Mar 24	2936
When Odoo reserves stock for Sales Orders, can it do so taking into account the Date of the Order? Solved v11	1 Apr 22	10180
How can I prevent users from archiving Products? I only want certain users to be able to do this? Solved v11	2 Nov 25	9464
Session expired (invalid CSRF token) v11	1 Jul 21	24070

This question has been flagged

Enjoying the discussion? Don't just read, join in!