Why will mass mail not send to recipients from prior mailings?

Question

I sent a mass mail out to 500 contacts in email marketing last week. I copied that email, made some changes, and sent it out to the same list. I received a message that 500 emails could not be sent. I am connected and verified to Sendgrid for outgoing mail server, I can send individual emails from regular Contacts, and I can send the test email from mass email and all work just fine. Is there something I'm missing about copying mass emails and trying to send to the same list?

Bruce Letterle · Answer

I figured it out, although I'm confused that it works this way. The main problem was that I copied a prior mass email. It would not send mail to anyone who was on the copied email. I created a new one from scratch with the same list and it sent it out to everyone. I would have expected it to create a completely new mass email, not treat it like the old one as far as who it was sent to.

Cat Exotica · Answer

The main problem was that I copied a prior mass email. It would not send mail to anyone who was on the copied email. I created a new one from scratch with the same list and it sent it out to everyone. I would have expected it to create a completely new mass email, not treat it like the old one as far as who it was sent to.

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