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Impacted versions: 11.0 , 12.0, 13.0, 14.0

Current behavior:

When a customer session runs into multiple tabs in a single browser, after logout from a single tab and again login in with the same user. customer session logout from all other tab and always need to log in.

Step to reproduce:

  • Login to ERP and open different tabs ( 1st tab: sales, 2nd tab: HR, 3rd tab: CRM)

  • Logout from the 2nd tab and again login with the same user.

  • Wait for a “/longpolling/poll” request.

  • After that try to access the same tab or 1st tab. 

  • Raise below mention error & page redirect on /web/login.

 

Expected behavior:

The session will stay remain after again login for another tab, and it should be not expired.

Video/Screenshot link (optional):

https://drive.google.com/file/d/1aDK3sEJlavoWysuJnvAEZVCu9HnyDH5L/view?usp=sharing

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Best Answer

Hello Sonesh,

It's not possible that in the same tab user can log in with different-different login users.

Thank you!

Regards,




Email:      odoo@aktivsoftware.com  

Skype: kalpeshmaheshwari

   

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Author

Hello Jainesh,

Thank You for the response, Actually, users try to re-logged in with the same user then also it's gives an error. there is nothing case to logged in on the different tab with different users.

Thank You!

Regards,