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outgoingsmtpfailed17.0+e
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Sreejishnu

issue with outgoing email functionality in Odoo. I am encountering an error message stating "Mail delivery failed via SMTP server 'None'." 

But when it's works we create a new mails from email(technical --> Emails)directly and send.
the issue happends only when system generated emails like time off, approvals etc

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Sreejishnu
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Thank you for the support, It Partially wors, How we can manage the mail funtionality doesn't have proper email template like Time off request, Approval Notification etc

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Rakesh Patel (patr)
Best Answer
  1. Check, SMTP Settings:
    • Go to Settings > General Settings > Outgoing Mail Servers and verify that the SMTP server details are set up correctly, including the hostname, port, login, and password.

  2. Enable Debug Mode:
    • Switch to debug mode in Odoo to get access to advanced configurations. You can enable it by appending ?debug=1 to the URL.
  3. Review Email Templates:
    • Under Technical > Email > Email Templates, review the templates used for system-generated emails, like time off or approval notifications. Ensure that each template has the correct "Email From" field.
    • Confirm that the "Use specific SMTP server" option is unchecked (if using the default server).
  4. Check for Missing Email Aliases:
    • Automated emails in Odoo often rely on the correct email alias and/or email server configuration. Confirm that each template related to system emails is assigned an alias if required.
  5. Log and Test SMTP Connection:
    • Under Settings > Technical > Email > Outgoing Mail Servers, select "Test Connection" to ensure Odoo is successfully connecting to the SMTP server.
    • If there are issues, review the logs under Technical > Email > Emails to identify any further error details.
  6. SMTP Fallback Configuration:
    • In some cases, Odoo may require a fallback server configuration for automated emails. This can be done by creating another SMTP configuration with higher priority.


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