Skip to Content
This question has been flagged
outgoingsmtpfailed17.0+e
2 Replies
3795 Views
Avatar
Sreejishnu

issue with outgoing email functionality in Odoo. I am encountering an error message stating "Mail delivery failed via SMTP server 'None'." 

But when it's works we create a new mails from email(technical --> Emails)directly and send.
the issue happends only when system generated emails like time off, approvals etc

Avatar
Discard
Sreejishnu
Author

Thank you for the support, It Partially wors, How we can manage the mail funtionality doesn't have proper email template like Time off request, Approval Notification etc

Avatar
Rakesh Patel (patr)
Best Answer
  1. Check, SMTP Settings:
    • Go to Settings > General Settings > Outgoing Mail Servers and verify that the SMTP server details are set up correctly, including the hostname, port, login, and password.

  2. Enable Debug Mode:
    • Switch to debug mode in Odoo to get access to advanced configurations. You can enable it by appending ?debug=1 to the URL.
  3. Review Email Templates:
    • Under Technical > Email > Email Templates, review the templates used for system-generated emails, like time off or approval notifications. Ensure that each template has the correct "Email From" field.
    • Confirm that the "Use specific SMTP server" option is unchecked (if using the default server).
  4. Check for Missing Email Aliases:
    • Automated emails in Odoo often rely on the correct email alias and/or email server configuration. Confirm that each template related to system emails is assigned an alias if required.
  5. Log and Test SMTP Connection:
    • Under Settings > Technical > Email > Outgoing Mail Servers, select "Test Connection" to ensure Odoo is successfully connecting to the SMTP server.
    • If there are issues, review the logs under Technical > Email > Emails to identify any further error details.
  6. SMTP Fallback Configuration:
    • In some cases, Odoo may require a fallback server configuration for automated emails. This can be done by creating another SMTP configuration with higher priority.


Avatar
Discard
Related Posts Replies Views Activity
use two email server for two configured company
outgoing email smtp
Avatar
0
मई 24
2237
system (automatic) email not use smtp email gateway
outgoing email smtp
Avatar
1
मार्च 15
5606
How to configure Outgoing Mail Servers to send emails with the address of logged in user (v17).
outgoing smtp gmail developermode
Avatar
Avatar
Avatar
Avatar
3
अक्तू॰ 24
5738
Email fails to reach destination (OpenERP7)
outgoing email smtp mailserver
Avatar
Avatar
2
मार्च 15
8947
Office 365 outgoing mail server in Odoo Solved
outgoing smtp mailserver office odoo
Avatar
Avatar
1
जन॰ 21
21408