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So I reached Superhero rank and filled the info to get the mug and was expecting to get a tracking number like when ordering Scale Up, but didn't get anything. I tried to connect with odoo support but they didn't answer after 10 days. Can someone give an advise about my situation.

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Yeah, i did not get a tracking number either, but a while after i ordered my mug, i got it. 

They ship with standard post, not tracked. It's a free mug, it is nice from Odoo that they don't make us pay for the shipping in the first place.

Just be patient, you will receive it eventually.

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Did You received any call from Fedex or any shipping provider to verify contact details.

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