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Hello,


Is there a way or a module for transferring old tickets? I have to transfer some or all the tickets of a certain product that belongs to an old customer and to make it refer to a new customer. 

This happens for example when a product is sold to another customer, and then the new customer wants to get all the ticket history of the product.


Thanks!

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Best Answer

You could export the tickets to xls replace the customer and import the records back

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