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How to get emails and SMS text messages into my local Odoo? (Odoo 10 CE)

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Donald Leaman

We would like to receive emails and SMS text into our local Odoo on our local host.  I set up the incoming email server definitions pointing to our external web page (which is NOT linked to our local Odoo).  On the "Discuss" tab there is an "inbox", but is is always empty.  How do we get ODOO to communicate with our external email account and download the emails into our local Odoo?


Also, we would like to be able to send text messages via our phones to our local Odoo on our local host, but we can't find any app that does this.  We're out on the road, we get a call from a customer or vendor that necessitates a change to an order or a purchase.  Although we are able to remotely access our local Odoo (we use NGINX proxy for HTTPS access), we usually don't have time to try to find an internet access point (or a hot spot).  We'd just like to either send an email to our business email account, or send a text directly to our local Odoo to remind us of what actions to take once we ARE able to access our local Odoo, whether remotely or on premise.

Anyone know how to do all of this?   

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Donald Leaman
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Well, even though no one responded to my question I was able to figure it out.  I followed this video:

https://www.youtube.com/watch?v=76sjN_CVhv0

And actually, I learned more than what's in the video.   If you add multiple aliases to a user's profile (and create inbound/outbound accounts for those aliases) you can tie multiple e-mail accounts to a user.  Odoo checks all aliases for a user to see the inboxes for all those aliases.


Also, if you send a text message from your mobile device to one of those email accounts it will show up in the associated user's odoo inbox.  And if you reply from odoo to that email text message it will go to the mobile device that sent it.


So, both incoming and outgoing emails and texts work.



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