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Users of the Helpdesk app sometimes send outbound emails when they mean to write an internal note. I am the admin and want to know how much time I have to delete an email that was not intended to be sent. Anyone know how often Odoo sends out messages? Are they batched?

Please advise.


Thank you,


Faustino R. 

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Hi Faustino:

It depends. Some emails are sent out instantly whereas others go through an email queue. You can activate "developer mode", go to Settings > Technical > Automation > Scheduled Actions and check the frequency of the Mail: Email Queue Manager scheduled action that sends the ones in the queue.

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