Error in event ordering

Question

Hi, I have added an event to my website and want people to be able to order multiple tickets. When I am testing the site and try to add multiple tickets, the quantity reverts to 1. When I try to add further tickets to the order, I get the message:  "You cannot raise manually the event ticket quantity in your cart"
Does anyone know if this is a configuration error that I have made?
Many thanks

Jonathan Hartnell-Beavis · Answer

Thanks for responding. No I have it set at a higher level - something else is preventing multiple orders.....

Mazahir Akolawala (maz) · Answer

Hey Jonathan,
Did you set the 'maximum' field on the tickets section to 1?
image [1]

[1] /web/image/65016793-4ce03045/image.png?access_token=9fb3e539-d128-4283-83b3-4558933bd0b3

Related Posts	Replies	Views
How can I sell additional products or services with events sales tickets Events	0 Jul 24	917
Is it possible to show a call to action type button on Event display (tiles)? Events	0 Oct 24	1029
Link Event Registration Button to third Party registration link Events	0 May 24	1405
tickets are not appearing on the Helpdesk module tickets	1 Aug 22	3417
selecting 2 or more tickets for an event leads to only one registration ticket Events	0 Jan 25	1245

This question has been flagged

Enjoying the discussion? Don't just read, join in!