Skip to Content
This question has been flagged
emailfollowersemailtemplateemail_templateodoo16features
3 Replies
3136 Views
Avatar
ANRD

In v16ce, I'm using an email template linked to an automation to send an email when when we change a field on Sales Orders. Currently the template email field is set to {{ object.partner_id.id }}. This only sends the email address associated with the customer. We'd like the email sent to all the stakeholders of a deal, i.e. the followers of the Sales Order. 


Is there an expression that would accomplish this? I've tried {{ object.message_follower_id.id }} with no success. Also, if there is more than one follower, would an expression still work of need a modifier? Suggestions would be greatly appreciated!

Avatar
Discard
Avatar
Paresh Wagh
Best Answer

Hi ANRD: Put the following expression in the "To (Partners)" field in the template.

{{ str(object.message_partner_ids.ids)[1:-1] }}



Avatar
Discard
Avatar
Toni Kovacevic
Best Answer

I tried the answer from Paresh above and it worked for modyfing the helpdesk ticket ackowledgment email in V15 - the ackowledgment is now sent to customer as well as all the followers. Thank you Paresh!

Toni

Avatar
Discard
Avatar
Savya Sachin
Best Answer

Hi,

Can you try like this inorder to loop through the stakeholders,

{% for follower in object.message_follower_ids %}

{{ follower.partner_id.email }},


{% endfor %}


Thanks

Avatar
Discard
ANRD
Author

Thanks for the reply! I was thinking that too. But the field seems to functioning more like a dynamic placeholder rather than a snippet. For "To (Emails): Comma separated recipient addresses" I've used {{ object.partner_id.id }} successfully but not longer expressions. Have you tried something like this and had it work?

Related Posts Replies Views Activity
Changing the style of default emails in odoo 16
email emailtemplate email_template odoo16features
Avatar
0
Aug 23
1979
Multiple email addresses on template
email emailtemplate email_template
Avatar
Avatar
Avatar
3
Dec 19
16401
How to list all followers in the body of the email?
email followers email_template
Avatar
2
Feb 17
9258
Inline template could not be rendered: {{ object.partner_id.lang }}
email offer emailtemplate email_template
Avatar
Avatar
1
Jun 25
1480
[v.8] How to add new fields to email
mail email emailtemplate email_template
Avatar
0
Apr 16
4430