Email Template for Sales Order Followers

Question

In v16ce, I'm using an email template linked to an automation to send an email when when we change a field on Sales Orders. Currently the template email field is set to {{ object.partner_id.id }}. This only sends the email address associated with the customer. We'd like the email sent to all the stakeholders of a deal, i.e. the followers of the Sales Order.

Is there an expression that would accomplish this? I've tried {{ object.message_follower_id.id }} with no success. Also, if there is more t

Paresh Wagh · Answer

Hi ANRD: Put the following expression in the "To (Partners)" field in the template.
{{ str( object.message_partner_ids.ids)[1:-1] [1] }}

[1] https://object.message_partner_ids.ids)%5B1:-1%5D

Toni Kovacevic · Answer

I tried the answer from Paresh above and it worked for modyfing the helpdesk ticket ackowledgment email in V15 - the ackowledgment is now sent to customer as well as all the followers. Thank you Paresh!
Toni

Savya Sachin · Answer

Hi,
Can you try like this inorder to loop through the stakeholders,
{% for follower in object.message_follower_ids %}
{{ follower.partner_id.email [1] }},

{% endfor %}

Thanks

[1] https://follower.partner_id.email

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