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In v16ce, I'm using an email template linked to an automation to send an email when when we change a field on Sales Orders. Currently the template email field is set to {{ object.partner_id.id }}. This only sends the email address associated with the customer. We'd like the email sent to all the stakeholders of a deal, i.e. the followers of the Sales Order. 


Is there an expression that would accomplish this? I've tried {{ object.message_follower_id.id }} with no success. Also, if there is more than one follower, would an expression still work of need a modifier? Suggestions would be greatly appreciated!

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Hi ANRD: Put the following expression in the "To (Partners)" field in the template.

{{ str(object.message_partner_ids.ids)[1:-1] }}



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I tried the answer from Paresh above and it worked for modyfing the helpdesk ticket ackowledgment email in V15 - the ackowledgment is now sent to customer as well as all the followers. Thank you Paresh!

Toni

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Hi,

Can you try like this inorder to loop through the stakeholders,

{% for follower in object.message_follower_ids %}

{{ follower.partner_id.email }},


{% endfor %}


Thanks

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Thanks for the reply! I was thinking that too. But the field seems to functioning more like a dynamic placeholder rather than a snippet. For "To (Emails): Comma separated recipient addresses" I've used {{ object.partner_id.id }} successfully but not longer expressions. Have you tried something like this and had it work?

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