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How can he remove the subscription code and enter it to a different database`

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I cannot see the unlink button ?!

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Hi,

Please go through the documentation of odoo Online data base management

https://www.odoo.com/documentation/17.0/administration/odoo_online.html

And also please check the related forum

https://www.odoo.com/sk_SK/forum/pomoc-1/unlink-my-subscription-from-odoo-online-and-link-to-odoo-sh-237228


Hope it helps

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  • Have you already linked a database with your subscription reference?
    • You can link only one database per subscription. (Need a test or a development database? Find a partner)
    • You can unlink the old database yourself on your Odoo Contract with the button “Unlink database”A confirmation message will appear; make sure this is the correct database as it will be deactivated shortly:


From https://www.odoo.com/documentation/17.0/administration/on_premise.html


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This is for on prem only. Our instance is in Odoo Online.

Contact your Account Manager and they can unlink the database for you

This applies to Online databases

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