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How can he remove the subscription code and enter it to a different database`

形象
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最佳答案

I cannot see the unlink button ?!

形象
丢弃
最佳答案

Hi,

Please go through the documentation of odoo Online data base management

https://www.odoo.com/documentation/17.0/administration/odoo_online.html

And also please check the related forum

https://www.odoo.com/sk_SK/forum/pomoc-1/unlink-my-subscription-from-odoo-online-and-link-to-odoo-sh-237228


Hope it helps

形象
丢弃
最佳答案
  • Have you already linked a database with your subscription reference?
    • You can link only one database per subscription. (Need a test or a development database? Find a partner)
    • You can unlink the old database yourself on your Odoo Contract with the button “Unlink database”A confirmation message will appear; make sure this is the correct database as it will be deactivated shortly:


From https://www.odoo.com/documentation/17.0/administration/on_premise.html


形象
丢弃
编写者

This is for on prem only. Our instance is in Odoo Online.

Contact your Account Manager and they can unlink the database for you

This applies to Online databases

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