Hi to all, the case is the following:
1- Task was created by an email has sent to a determinated alias. This works ok.
2- Automated action must be sent that task (step 1). This doesn't work.
3- If I create a task from Odoo panel the automated action works ok.
4- The automated action must be notify to user that: the task was created, id task, author, etc.
Can you help me to understand the rules on "automated actions" to solve this problem?
Thanks in advance.