Automated actions - notify user when task was created

Question

Hi to all, the case is the following:
1- Task was created by an email has sent to a determinated alias. This works ok.
2- Automated action must be sent that task (step 1). This doesn't work.
3- If I create a task from Odoo panel the automated action works ok.
4- The automated action must be notify to user that: the task was created, id task, author, etc.
Can you help me to understand the rules on "automated actions" to solve this problem?

Thanks in advance.

Martin · Answer

Hi Ricardo, thanks for your answer and share with me this information.
I need the following: when a task is created from an external email or internal email I need send automatic notification to let's know to user that the task was created.
I created an automatic actions but it doesn't work properly, I guess I'm not add the correctly filters.
Thanks in advance.

Ricardo Gross · Answer

Unfortunately I didn't understand your question very well, however it reminded me of this interesting video on the subject: / https://www.youtube.com/watch?v=EtscxDQjvpY [1]
and from this website https://odootricks.tips/?s=tasks [2]
I hope it helps!

[1] https://www.youtube.com/watch?v=EtscxDQjvpY
[2] https://odootricks.tips/?s=tasks

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