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Albagame Großhandel/Einzelhandel
A unique combination of two names, “Albania plus Game” brought to life one of the most unique brands in our country. AlbaGame started as a very small business with just one shop during those times when we should go to a store to rent a movie or buy videogames. Now they have become the leading and the biggest company in Albania that distribute physical and digital games. They have grown their company in four locations with a huge warehouse that supports their operations. Need to be said that their Co-founder, now the Ceo of the company has had always a passion for music, movies and games. Since in his beginnings he wanted to create something that will bring people the best part of the day. He is a true Leader and has created a unique, highly motivated group of staff that are moving the company forward.

As the company was moving to the age of digitalization was clear that the local accounting software that they were using was not able to fulfil all their needs. They were ready to advance and create a very organized workflow, but the software was not supporting their cause. When we first meet them, we were very welcomed by their Ceo and Cfo. As per our approach we went there with a dedicated demo related to their company, so we could show them an all in one solution that will bring to life their ideas and fulfil their needs in a professional way. We wanted to let them know how a powerful platform like Odoo will push the company forward and affect the leadership and all the operations in Albagame.

As we agreed, the “spoc” (Cfo) of the projects has made a huge difference cause she is highly professional and used to test Odoo a lot of months before we agreed to work together. From Pos, sales,purchase,accounting till to inventory, ecommerce ect, everything is moving to Odoo. Our staff was very excited for this project cause we used to grow up with the brand and everyone had a memory in their shop when we used to rent a movie or buy a video game. We are so excited to hear their experience after some time while being along them step by step and support AlbaGame for every need.
Albamedia IT/Kommunikation
Is a distributor in the field of IT founded in 2004.The company provides equipment, software and technological solutions with added value to hundreds of partners in Albania and Kosovo. Since its creation and continuing, the company has aimed to offer its partners a wide portfolio of products and solutions of a high and guaranteed quality, thus going through a process of continuous evolution of human resources, the management system, marketing, logistics, service and every other link of the company.Albamedia focuses on offering quality and competitive products and solutions from the categories of Printing - Networking - Data Storage - POS&Auto ID - IT Accessories. It has achieved this through partnership with globally known names such as Brother, Zebra, TP Link, Sandisk, NewStar, Ninestar, Maxell, Gembird, Newland, NubePrint, VMWare, UMango, etc.
Albanian Football Association
Albanian Football Association Administrativ
Albania Federation Football is one of the top ten institutions in Albania.

2016 was the first year in history for Albania to be qualified and participate in Uefa Euro Championship. The federation has advanced a lot during the last years by managing to build new headquarters in Tirana with high standards and renovate the main Stadium by building a masterpiece in the center of capital.

Parallel with this projects they have been involved in developing their technology and the way how they manage everything. First when we met them they were using only an old local accounting software and we proposed them to move in an all in one platform like Odoo for all their departments.

As their team is highly professional it took a lot of meetings and live presentations to convince them why Odoo was the right ERP to go in comparison with navision or sap. A strong point of the discussions was our intention to gather all their needs only on Odoo. Zero wanted to make every operation easy to manage by changing the way how they were working earlier, which is related with our vision too.

The implementation has been a challenge as they have a lot of staff but Zero works with Odoo standards. We have been following the right path with the help of our account manager and the brilliant work of our Director of Implementation and everything has been done regarding Odoo implementation methodology.

Same time we need to accept that they are a pioneer in Albania in embracing new technologies and moving forward in the digital age. Every department and all the details of the institutions are moving to Odoo cloud and we are so excited to hear their experience after some time while being along them step by step and support them for every need.
Amnistra Sh.p.k.
Amnistra Sh.p.k.
Amnistra is an Italian company based in Albania that offers outsourcing and offshoring consultancy.

Outsource human resources intelligently. Outsourcing, Offshoring and BPO (business process outsourcing) of personnel, managed in a simple and professional way. Thanks to Smart Resourcing, our customers can increase their workforce, significantly reducing personnel costs!

A great Italian & Albanian company that provides great services in Human resourcing.

Amnistra has chosen us as its partner to implement Odoo in its company and to grow the company by managing services such as accounting, human resources, marketing and other departments.

BROTECH Brands sh.p.k
BROTECH Brands sh.p.k
BROTECH Brands has its beginnings back in 2012 as a small lighting store named LED Shop. After fast growth and increase of products range it became a company with its respective departments, where LED Shop is the retail and we have also developed wholesales, lighting projects and instalations.Our vision it is not to be limited only on LED lighting, but also on other innovative products and services that approach customer needs. We see as potential all products that offer efficient solutions such as Smart Control Systems, Solar Panels, Electric Chargers and so on.Lighting Projects Department, where we give solutions to different lighting and electrical projects as well as tracking and implement them.Distribution Channel, is working daily to send our best brands in other lighting or electrical stores all over Albania to make it easier for our customers to reach them. We are working now with around 350 partners, sending them our shelves and products.The fourth department developing now is the installation service, where we have build an online platform for all the electricians or companies which offers installation services.
Brotech comes as a company specialized in distribution, design and lighting b2b. Brotech was determined that in order to manage all processes in the company, it needed a software that summarizes everything in one software, and for this reason it chose Master IT as a company implementer for Odoo software, Brotech's goal was to increase sales and expand its activity, and for this reason, they needed a software that helped to do this. A fantastic experience that showed us how the dedication of all the staff brought the project forward. Today they are one of our successful references, they refer to Master IT as a company that has helped them achieve their goal.
Balfin Real Estate & HOSPITALITY
Balfin Real Estate & HOSPITALITY
Balfin Real Estate & Hospitality is part of Balfin Group. BALFIN Group (Balkan Finance Investment Group) is the biggest investment group in the Balkans region. Founded in 1993 in Vienna by Mr. Samir Mane, today the Group has a presence in Austria, Albania, Kosovo, Bosnia and Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, and the Netherlands.

BALFIN is a diversified group active in wholesale and retail, banking, real estate, asset management, tourism, media, and logistics. The Group employs approximately 5,000 people, whose dedication and passion remain key to the Group's success history in these 30 years.

Founded in 2018, Balfin Real Estate & Hospitality comes as a Hub, developed with a clear focus on all services regarding the real estate market and more, making it an innovative company with a 360-degree coverage.The added value of this company exists in the three main pillars from which it has founded its philosophy and the way of making business:

• Real Estate
• Asset and Property Management
• Hospitality management and services

Working along

Working with the biggest group in Albania has been a real challenge for Zero but at the same time one of the most exciting projects, that will be in our memories for long. We were honored to participate in a project with the biggest Real Estate Company in Albania &Region and we accepted the challenges to serve all their need regarding a full 360-degree solution for Real Estate Management.

They are a dynamic team and very well organized. All the requests were prepared clearly and on point based on a long study they used to do on their operations. After a lot of effort and hard work they are finally live on Odoo, handling their daily operations and aiming for any opportunity along their way.

We would like to share more about our experience and project in general but every other detail regarding project is base in a strict non-disclosure agreement.

We are happy and proud to support them now during their journey in Odoo.
Daylux is the leading company for the manufacturing and distribution of paints in Albania, with more than 27 years of experience in the Chemical Industry of paints.

As a lider in the Albanian market we continuously reorganise our structure having a very active group of managers and sales agents. Their team includes some of the best chemists in Europe and professionals in the paint production, with over 35 years of experience in this field.

They have an effective distribution system, with more than 260 points of sale in Albania, and exporting in 5 different countries in the Balkans region. The daily production capacity of our factory exceeds 100 tons of wall paint and over 35 tons of smalt paint.

As we continue to bring more Balkan manufactures of Balkan in the Odoo family we are happy to support their operations during our journey in Odoo.
Etna Polimer Shpk
Etna Polimer Shpk
ETNA POLIMERIs founded in 2008, and is operating in collection,recycling, producing, printing and converting plastic materials made from Polyethylene.The company has the biggest industrial area in the country. Initially the investment was made for flexible plastic packaging and afterwards the company expanded its activity in commercializing also other products such as industrial packaging and several food or non-food products. The company has about 500 people that work directly and indirectly in the collection network. With the latest, state of the art technology and equipment, ETNA POLIMER capabilities and production are comparable to the best practices in the EU countries. Innovation in production enhances ETNA POLIMER's position in competing with foreign companies. ISO 9001 and ISO 14001 certified guarantee the quality and environmental standards during manufacture and recycling process.Etna Polimer and Everest Shpk chose us to implement Odoo in their manufacturing company. After their experience with several different Albanian softwares for accounting, taxation and sales management, Everest chose Odoo and Master IT to integrate all its work processes with a single software All in One.Everest previously worked with several different Albanian work management programs and chose Odoo to manage sales points, production, HR, fleet, quality, accounting and Master IT as a long-term partner to develop and support every business requirement, they refer to us as a company that has helped them achieve their goal.Today, Everest has achieved its goal of managing 2 large manufacturing companies through software odoo trade inside and outside the country. We have seen in Everest a maximum commitment to move the project forward and to install it on time. A special experience that has also helped to expand our experience in manufacturing companies.manufacture and recycling process.
ExtraBis Großhandel/Einzelhandel
Extrabis is founded from an Albanian that has been living in Ireland for years. After studying and working there and gaining experience from working for a big brand like PortWest that produce workwear he decided to come back at his home land and bring what he learned. This is how Extrabis was born. With a vision to bring to Albanian market the best brands for workwear and offer companies here security and high standard products.

They have started in Albania and expanded rapidly their operations in Kosovo, Macedonia and Greece with the same approach as operating in main location by making Extrabis the leading company for workwear in our region.

When we got in touch they were using an old local accounting software to manage their finances. Their Ceo/Founder is a highly motivated individual and from his desire to move things forward and embrace new technology was clear that with the expansion of the company was impossible to move forward and reach new heights without a proper ERP. Same time they knew Odoo in general but mostly the community edition. As per our approach we proposed an all in one solution with variety of Odoo apps on enterprise version for all of their departments regarding their work structure. They agreed to move forward and implement Odoo step by step at all their locations.

What a positive spirit they have as a team and a rare approach for work which is not common in our market. An European way of working and treating business by giving their staff the opportunity to be part of something bigger. When you sit with them you understand that the work culture they have created is to keep things simple and focus on proper work. Enkeled is a role model as a CEO and he has a clear picture from where he has started and where he is going as he understand that business path is not a location but a transition. We are extremely happy to be along them during their journey and support their day to day operation with Odoo.
F&M Reklama
F&M Reklama Andere Dienstleistungen
Is a strong  and consolidated  company in the market of Signage, Digital Printings and Promotional Items. The company has an experience of  10 years as a manufacturer, installer and maintainer in these fields. During these years, it has shown determination, passion,  dedication for the clients satisfaction by giving them the best. It all started in 2007 as a simple activity following the product differentiation strategy, based on the market needs and clients desires. Since that time the ideas were clear enough where the company was headed.  During  this period, the staff has increased steadily and has been specialized by offering professionalism, experience and product improvement through new technology. Dedication and a lot of work raised a company, which takes now an important place in the advertising sector. Now F&M Reklama is one of the most serious and trusted partners for a large number of businesses in Albania and beyond.
A unique experience and a wonderful staff. Fm Reklama, one of the largest companies in the country for the production of billboards and advertisements, chose Master IT as its partner to implement Odoo and to manage production, distribution, sales points, and accounting, human resources, projects and more. Today Fm Reklama is a success story, not only for the implementation of the software but also for their progress. Our work with Fm Reklama started by listening and analyzing their requests, developing and helping with every question and implementing the software on time.
Fm Reklama used to work with an Albanian financial software but chose to implement a software which today manages the entire business through MasterIT. Today Fm Reklama is one of our best and most successful references, Fm Reklama has referred other clients to us. which have entrusted us with the management of their business and their growth.
Fiber Group Sh.p.k.
Fiber Group Sh.p.k. IT/Kommunikation
WeAreFiber è un Business Process Outsourcer globale che fornisce una vasta gamma di servizi e soluzioni in Inbound, Data Management e Smartsourcing. Con circa 700 persone, FIBER permette ai clienti in più di 20 paesi di concentrarsi sulle loro competenze principali, migliorando le loro prestazioni e creando valore sostenibile per i loro stakeholder.
Gama v shpk was born as a family business created in the difficult 90s. It has been a business with a consistency and an approach always inclined to create the comfort and the possibility for the customer to find a range of products in one place.
The priority in our work has always been quality and customer service. Gama v has a wide portfolio of customers as a reselling partner customer of our products in several districts of Albania such as Tirana, Durres, Lushnje, Vlore, Fier, Berat, which have been a great support for the progress of our company. Also, our staff consists of 60 people dedicated to different sectors such as field distribution, IT staff, marketing management, etc.

With the growth of games and the increase in demand for products sold through social networks, Gama v in 2016 created the first e-commerce site dedicated to professionals in the hairdressing, aesthetics, nail construction, etc. sectors. The big challenge has been for our service and focus to be a reliable partnership with professionals for whom the range makes available over 20,000 Gamanails, Gamacruiser articles where access is dedicated only to this sector.In 2020, as a result of the pandemic, the interest in online shopping increased and since the trust was gained by our customer, we also added the Gamastore site, a successful site that brings warmth to your homes with our stylish items. In the future, we will work to improve as much as possible the customer service for which we have a double obligation because you trust us at a distance and in the opposite case and the disappointment is double. Hence the motto "A customer served, a customer satisfied".
Today Gama V operates as a network of stores in Albania and they have chosen us to manage all their activity with a single software that manage finances, point of sale, distribution and more sectors. Gama Store has chosen Master IT to implement Odoo ERP quickly and with quality, by trusting the most important sector of their business, finances.
Intersig is the biggest insurance company in Albania and one of the biggest in Balkan region. They are part of Vienna Insurance Group. The Vienna Insurance Group is one of the largest listed international insurance groups in Central and Eastern Europe (CEE). The Group, headquartered in Vienna, operates around 50 insurance companies in 30 countries and has more than 25,000 employees.

Vienna Insurance Group is an international insurance group headquartered in the Austrian capital. After the fall of the Iron Curtain in 1989, the Group expanded rapidly from a purely Austrian business into an international group. Vienna Insurance Group is synonymous with stability and expertise in providing financial protection against risks. Experience coupled with a focus on our core competence of providing insurance coverage, forms a solid and secure basis for the Group’s 22 million-plus customers.

Insurance is one the most important industries that shape the community that we live today. That is what Intersig has done, they have shaped how the insurance works in our market and have leaded the industry since its beginnings. A well organized and structured company now in a stable phase with the aim to bring new technologies and solutions.

Zero was proud to be invited from a leading and well-known company to participate in a complex but unique project regarding insurance operations. We were supported from a professional staff with a lot of experience and expertise in the domain which has made a difference in the project.

We are happy to be along them during their journey in Odoo and support as they grow day by day and create more possibilities.
KEAD Baugewerbe
Kead has an extraordinary story as a small shop started just by two parents and now is the leading company in Albania for working tools with more than 25 years of experience, 500 partners, 1500 clients, and more than 12000 products.

They have started in Albania and expanded their operations in Kosovo too by joining the top leading companies of our region.

When we first met they were searching long for a proper ERP and mostly getting references for implementing Navision but they weren't convinced for the product and continued to search for a solution that would fit their mindset: A proper ERP, easy to use, modern, with an all-in-one solution that would make their day to day operations easier. Zero prepared a dedicated demo and since the beginning, they had a positive impact leading us to an agreement.

Now the parents are making space for the new generation and supporting them by embracing new technologies. Ada has a strong leadership sense and it's ready for any kind of challenge so implementing ERP was a step that we wanted to push forward and support the company to move forward. We are very happy to be part of their journey so we can help them to better manage their operation with Odoo and get the company to new heights.
Klimateknika Großhandel/Einzelhandel
Is an Albanian company founded in 2000, with 100% Albanian capital, which operates in the HVAC systems field. Initially, the company’s activity has been in the marketing of various materials for ventilation and air conditioning. With increasing demand from customers, the company has been developing by adopting installations and creating a whole production sector. Klimateknika sh.p.k. designs, implements and maintains heating systems, ventilation, air conditioning and solar thermal systems, including civil and industrial applications, in line with the Albanian and European energy efficiency standards. In its beginnings, the company has implemented Fuji Electric’s air conditioning systems and Casals for ventilation equipment. Based on the most advanced technology and with the skilled staff of experienced engineers, it is available not only for the Albanian market but also abroad for the installation of HVAC systems and accessories production.
Klimateknika is one of the largest companies in the country in the sale and distribution of air conditioners and parts. Klimateknika contacted us at a time when they were disappointed with the use of 2 software, one for sales and distribution and one for accounting. The entire company trusted us and internal management through Odoo.
Based on our previous experiences with the implementation of Odoo in large companies, we immediately started working with them, divided into several stages: We listened to their requests according to all departments, worked to develop the requests in accordance with their needs and implemented the system in successfully.Today Klimateknika is working only with Odoo to manage all the processes of the company. We listened to the client's requests, we adapted them according to their needs and through the cooperation of the employees we managed to successfully implement Odoo in their company.Today they are one of our successful references, they refer Master IT as a company that has helped them achieve their goal