Some of our contacts manage helpdesk tickets for multiple customers.
Can I give access to a single external user to review the tickets of more than one customer on the portal?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Бухоблік
- Склад
- PoS
- Project
- MRP
Це запитання позначене
1
Відповісти
2487
Переглядів
Yes, you can do it by adding this external user as a follower on the team or tickets.
Thank you. That's a good idea.
It will be necessary to manually place the contact as a ticket follower, but it solves my problem.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Реєстрація| Related Posts | Відповіді | Переглядів | Дія | |
|---|---|---|---|---|
|
1
бер. 24
|
2314 | ||
|
0
вер. 17
|
2810 | ||
|
2
трав. 17
|
6204 | ||
|
3
вер. 24
|
2993 | ||
|
0
лют. 23
|
947 |
