Some of our contacts manage helpdesk tickets for multiple customers.
Can I give access to a single external user to review the tickets of more than one customer on the portal?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- सीआरएम
- e-Commerce
- लेखांकन
- इन्वेंटरी
- PoS
- प्रोजेक्ट
- MRP
This question has been flagged
1
Reply
3248
Views
Yes, you can do it by adding this external user as a follower on the team or tickets.
Thank you. That's a good idea.
It will be necessary to manually place the contact as a ticket follower, but it solves my problem.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up| Related Posts | Replies | Views | Activity | |
|---|---|---|---|---|
|
1
मार्च 24
|
3277 | ||
|
0
सित॰ 17
|
3382 | ||
|
2
मई 17
|
6900 | ||
|
1
सित॰ 25
|
1135 | ||
|
3
सित॰ 24
|
3785 |
