Some of our contacts manage helpdesk tickets for multiple customers.
Can I give access to a single external user to review the tickets of more than one customer on the portal?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Comptabilitat
- Inventari
- PoS
- Project
- MRP
This question has been flagged
1
Respondre
2508
Vistes
Yes, you can do it by adding this external user as a follower on the team or tickets.
Thank you. That's a good idea.
It will be necessary to manually place the contact as a ticket follower, but it solves my problem.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Registrar-se| Related Posts | Respostes | Vistes | Activitat | |
|---|---|---|---|---|
|
1
de març 24
|
2349 | ||
|
0
de set. 17
|
2823 | ||
|
2
de maig 17
|
6214 | ||
|
3
de set. 24
|
3020 | ||
|
0
de febr. 23
|
949 |
