Some of our contacts manage helpdesk tickets for multiple customers.
Can I give access to a single external user to review the tickets of more than one customer on the portal?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Knjigovodstvo
- Zaloga
- PoS
- Projekt
- MRP
This question has been flagged
1
Odgovori
3261
Prikazi
Yes, you can do it by adding this external user as a follower on the team or tickets.
Thank you. That's a good idea.
It will be necessary to manually place the contact as a ticket follower, but it solves my problem.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Prijavi| Related Posts | Odgovori | Prikazi | Aktivnost | |
|---|---|---|---|---|
|
1
mar. 24
|
3292 | ||
|
0
sep. 17
|
3394 | ||
|
2
maj 17
|
6909 | ||
|
1
sep. 25
|
1155 | ||
|
3
sep. 24
|
3803 |
