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Home └Knowledge └Manage and structure articles

Knowledge

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Manage and structure articles

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In this course, you'll learn to manage and structure your articles.

If you're stuck on a question, look at the documentation, but it's optional.

Use the data from https://demo.odoo.com to answer these questions. 
Did you mess up? Start over with clean data by clicking Restart on the homepage!


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1. If you have a parent article with nested articles and type /index in the parent article, what does that command primarily do?
It creates additional nested articles. It displays the parent article's content. It automatically lists all nested articles of the parent article. It deletes all nested articles under the current workspace.
2. After typing /index in a parent article, what does clicking "Show All" in the index view accomplish?
It reorders the nested articles. It moves the articles to the Workspace. It displays articles contained in the nested articles. It adds the parent article to favorites.
3. What steps should you follow to download an article?
Click Configuration > Favorites > Download. Click the ellipsis icon > Export > Save as PDF > Save. Click the ellipsis icon > Move To > Save file > Save. There is no downloading option in Knowledge.
4. What two methods are used for moving articles within the sidebar tree?
Copy and paste, and delete and recreate. Sharing and unsharing, and archiving. Export and import, and rename. Drag and drop, or use the "Move To" option after clicking the ellipsis icon.
5. What does structuring articles in Knowledge imply?
Establishing a hierarchy between parent and nested articles. Personalizing the categories in the sidebar tree. Managing articles and making them visible or hidden. Allowing for article edition.
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