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  3. CRM Basics and Pipelines
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Domov └CRM └CRM Basics and Pipelines

CRM

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Course content
  • CRM Basics
    • Introduction to Odoo CRM 10 xp
      • Kvíz
    • CRM Basics and Pipelines 40 xp
      • Join this Course to access resources
      • Kvíz
    • CRM Basics: Probabilities & Sales Teams 40 xp
      • Kvíz
    • CRM Scheduling Activities 40 xp
      • Join this Course to access resources
      • Kvíz
    • Wins and Losses 10 xp
      • Kvíz
    • Sales Teams Setup & Leads Assignment 10 xp
      • Kvíz
    • CRM Activities Automations and Reporting 40 xp
      • Kvíz
    • Sales Team Reporting 10 xp
      • Kvíz
    • Gmail Mailbox Plugin 10 xp
      • Kvíz
    • Outlook Mailbox Plugin 10 xp
      • Kvíz
    • Marketing Attribution Report 10 xp
      • Kvíz
  • Lead Generation
    • CRM Leads 40 xp
      • Join this Course to access resources
      • Kvíz
    • Lead Generation - Forms & Email Aliases 40 xp
      • Kvíz
    • Lead Generation - Events, Appointments, and Website Visitors 40 xp
      • Kvíz
    • Lead Enrichment 40 xp
      • Kvíz
    • Lead Mining 60 xp
      • Kvíz
  • Lead Management
    • Predictive Lead Scoring 40 xp
      • Join this Course to access resources
      • Kvíz
    • CRM Basics: Scheduled Activities & Moving Opportunities 10 xp
      • Kvíz
  • Performance Analysis
    • Gamification 40 xp
      • Kvíz

CRM Basics and Pipelines

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CRM Basics & Pipelines

In this course, you'll learn by practicing. Search answers to the following questions using the demo database. If you are blocked on a question, have a look at the video or documentation, but it's optional. 

By answering these questions, you'll learn what makes the difference between good and great sales teams: the tool they use to organize themselves! Let’s learn how to organize your sales activities with the pipeline: analyze sales forecasts and activities, manage opportunities, and score leads.

Use the data from https://demo.odoo.com to answer these questions. 
Did you mess up? Start over with clean data by clicking Restart on the homepage!

Rating
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1. How do I customize a stage from the main CRM dashboard (in Kanban view)?
Navigate to ‘Configuration’ > ‘Stages’ > ‘Customizations’ Hover over the top of a stage, revealing a ‘gear’ icon. Click that, and choose customizations from a drop-down menu Click ‘New’ from the dashboard, and proceed to create a new stage This isn’t possible in Odoo CRM
2. How do I schedule an activity for an opportunity from the main CRM dashboard (in Kanban view)?
Click the ‘smiley face’ icon on the Kanban card of the opportunity Click the ‘runner’ icon on the Kanban card of the opportunity Click the ‘party hat’ icon on the Kanban card of the opportunity Click the ‘clock’ icon on the Kanban card of the opportunity
3. In the ‘Extra Information’ tab of an opportunity form, what sections of information can be found?
‘Contact Information’, ‘Marketing’, and ‘Tracking’ ‘Customer Information’, ‘Marketing’, and ‘Time-Keeping’ ‘Marketing’, ‘Tracking’, and ‘Revenue’ ‘Marketing’, ‘Customer Information’, and ‘Opportunities’
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