Skip to Content
Odoo Menu
  • Prihlásiť sa
  • Vyskúšajte zadarmo
  • Aplikácie
    Financie
    • Účtovníctvo
    • Fakturácia
    • Výdavky
    • Tabuľka (BI)
    • Dokumenty
    • Podpis
    Predaj
    • CRM
    • Predaj
    • POS Shop
    • POS Restaurant
    • Manažment odberu
    • Požičovňa
    Webstránky
    • Tvorca webstránok
    • eShop
    • Blog
    • Fórum
    • Živý chat
    • eLearning
    Supply Chain
    • Sklad
    • Výroba
    • Správa životného cyklu produktu
    • Nákup
    • Údržba
    • Manažment kvality
    Ľudské zdroje
    • Zamestnanci
    • Nábor zamestnancov
    • Voľné dni
    • Hodnotenia
    • Odporúčania
    • Vozový park
    Marketing
    • Marketing sociálnych sietí
    • Email marketing
    • SMS marketing
    • Eventy
    • Marketingová automatizácia
    • Prieskumy
    Služby
    • Projektové riadenie
    • Pracovné výkazy
    • Práca v teréne
    • Helpdesk
    • Plánovanie
    • Schôdzky
    Produktivita
    • Tímová komunikácia
    • Schvalovania
    • IoT
    • VoIP
    • Znalosti
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Priemyselné odvetvia
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Reštaurácia
    • Fast Food
    • Guest House
    • Beverage distributor
    • Hotel
    Reality
    • Real Estate Agency
    • Architecture Firm
    • Konštrukcia
    • Estate Managament
    • Gardening
    • Property Owner Association
    Poradenstvo
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Výroba
    • Textile
    • Metal
    • Furnitures
    • Jedlo
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware and Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Iní
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Komunita
    Vzdelávanie
    • Tutoriály
    • Dokumentácia
    • Certifikácie
    • Školenie
    • Blog
    • Podcast
    Empower Education
    • Vzdelávací program
    • Scale Up! Business Game
    • Visit Odoo
    Softvér
    • Stiahnuť
    • Porovnanie Community a Enterprise vierzie
    • Releases
    Spolupráca
    • Github
    • Fórum
    • Eventy
    • Preklady
    • Staň sa partnerom
    • Services for Partners
    • Register your Accounting Firm
    Služby
    • Nájdite partnera
    • Nájdite účtovníka
    • Meet an advisor
    • Implementation Services
    • Zákaznícke referencie
    • Podpora
    • Upgrades
    ​Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Získajte demo
  • Cenník
  • Pomoc

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Účtovníctvo
  • Sklady
  • PoS
  • Projektové riadenie
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tagy (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tagy (View all)
odoo accounting v14 pos v15
About this forum
Pomoc

Use mail from customer in sales quotations

Odoberať

Get notified when there's activity on this post

This question has been flagged
salesdocumentsquotations
2 Replies
3428 Zobrazenia
Avatar
Jan van Kuijk

Is it possible to recieve emails (with attachments) from new customers into Odoo and add these emails to a sales quotation?

We were thinking about receiving these emails in Documents, but we don't see a way to get them from documents to sales quotations.


Anny ideas?


Odoo 16.


Thanks in advance!

Jan

0
Avatar
Zrušiť
Avatar
Jan van Kuijk
Autor Best Answer

¡Hola desde Valencia!


I tried your solution. The e-mail arrived in Odoo, but Odoo replied with an error mail.

The message couldn't be accepted by Odoo.

Translations from Dutch to English:

offerte = quotation

verkooporder = salesorder

Jan

0
Avatar
Zrušiť
Josep Anton Belchi Riera

You are right. Excuse me.
I'll edit my aswer.

Avatar
Josep Anton Belchi Riera
Best Answer

You can create an alias. Menú: (Debug mode) Settings / Technical / Aliases

When Odoo receives an email on the alias address creates a record in the "Aliased Model", puts the email text on the chatter and adds the attached files. 

--- 

ASWER EDITED 30/08/2024:

As colleagues say, the above proposal raises an error. The "sale.order" model requires the partner as a mandatory value.

I propose to create a generic client to be able to create the record and set the ID of this client as the default value in the mail alias.



I tested it and it works. 


The only issue is that the "name" field of the order is filled with the subject of the mail and not using the sequence. 



If this is a problem, it can be solved with a custom module or an automated action.

0
Avatar
Zrušiť
Tim Key

I was searching for a way to do this exact process in ODOO.  I tried the above mentioned method by creating an alias and the emails just bounce back.  Were you ever able to find a solution that worked?

Josep Anton Belchi Riera

You are right. Excuse me.
I'll edit my aswer.

Tim Key

Thank you!

Tim Key

I have successfully implemented your suggestions and it is now working. Thanks so much! I'll now pass this along to my technical team to see if they can deal with the Sales Order not being the subject of the email. Maybe they can get it to use a normal Sales Order number.

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Registrácia
Related Posts Replies Zobrazenia Aktivita
sale quotation for builder
sales quotations
Avatar
0
máj 23
2386
How can I see Sales quotations of all users?
sales quotations
Avatar
Avatar
2
mar 15
6405
[V15] Client address placement
sales report documents
Avatar
0
dec 22
2304
V12 OCR - PDF to Sales Order?
sales documents automation
Avatar
Avatar
Avatar
2
sep 24
6937
The ability to split the product into components in Quotation
sales quotations v14
Avatar
0
jan 21
2666
Komunita
  • Tutoriály
  • Dokumentácia
  • Fórum
Open Source
  • Stiahnuť
  • Github
  • Runbot
  • Preklady
Služby
  • Odoo.sh hosting
  • Podpora
  • Vyššia verzia
  • Custom Developments
  • Vzdelávanie
  • Nájdite účtovníka
  • Nájdite partnera
  • Staň sa partnerom
O nás
  • Naša spoločnosť
  • Majetok značky
  • Kontaktujte nás
  • Pracovné ponuky
  • Eventy
  • Podcast
  • Blog
  • Zákazníci
  • Právne dokumenty • Súkromie
  • Bezpečnosť
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo je sada podnikových aplikácií s otvoreným zdrojovým kódom, ktoré pokrývajú všetky potreby vašej spoločnosti: CRM, e-shop, účtovníctvo, skladové hospodárstvo, miesto predaja, projektový manažment atď.

Odoo prináša vysokú pridanú hodnotu v jednoduchom použití a súčasne plne integrovanými biznis aplikáciami.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now