Skip to Content
Odoo Menu
  • Prihlásiť sa
  • Vyskúšajte zadarmo
  • Aplikácie
    Financie
    • Účtovníctvo
    • Fakturácia
    • Výdavky
    • Tabuľka (BI)
    • Dokumenty
    • Podpis
    Predaj
    • CRM
    • Predaj
    • POS Shop
    • POS Restaurant
    • Manažment odberu
    • Požičovňa
    Webstránky
    • Tvorca webstránok
    • eShop
    • Blog
    • Fórum
    • Živý chat
    • eLearning
    Supply Chain
    • Sklad
    • Výroba
    • Správa životného cyklu produktu
    • Nákup
    • Údržba
    • Manažment kvality
    Ľudské zdroje
    • Zamestnanci
    • Nábor zamestnancov
    • Voľné dni
    • Hodnotenia
    • Odporúčania
    • Vozový park
    Marketing
    • Marketing sociálnych sietí
    • Email marketing
    • SMS marketing
    • Eventy
    • Marketingová automatizácia
    • Prieskumy
    Služby
    • Projektové riadenie
    • Pracovné výkazy
    • Práca v teréne
    • Helpdesk
    • Plánovanie
    • Schôdzky
    Produktivita
    • Tímová komunikácia
    • Schvalovania
    • IoT
    • VoIP
    • Znalosti
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Managament
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Výroba
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware and Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Komunita
    Vzdelávanie
    • Tutoriály
    • Dokumentácia
    • Certifikácie
    • Školenie
    • Blog
    • Podcast
    Empower Education
    • Vzdelávací program
    • Scale Up! Business Game
    • Visit Odoo
    Softvér
    • Stiahnuť
    • Porovnanie Community a Enterprise vierzie
    • Releases
    Spolupráca
    • Github
    • Fórum
    • Eventy
    • Preklady
    • Staň sa partnerom
    • Services for Partners
    • Register your Accounting Firm
    Služby
    • Nájdite partnera
    • Nájdite účtovníka
    • Meet an advisor
    • Implementation Services
    • Zákaznícke referencie
    • Podpora
    • Upgrades
    ​Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Získajte demo
  • Cenník
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Účtovníctvo
  • Sklady
  • PoS
  • Projektové riadenie
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tagy (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tagy (View all)
odoo accounting v14 pos v15
About this forum
Pomoc

Unable to send emails

Odoberať

Get notified when there's activity on this post

This question has been flagged
emailmailtemplatev18CommunityEdition
2 Replies
1333 Zobrazenia
Avatar
Shreya Doodipala

I'm using the following code to send an email notification whenever a new record is created.

@api.model
    def create(self,vals):
        record = super().create(vals)
        def send_email_after_commit():
            new_record = self.browse(record.id)
            new_record.send_custom_email()

        self.env.cr.postcommit.add(send_email_after_commit)
        return record
   
    def send_custom_email(self):
        template = self.env.ref('crm.email_template_added_to_opp')

        # Only send to head if not the same as creator
        if self.write_uid.id != self.head_id.id and self.head_id.partner_id:
            recipient_ids = [self.head_id.partner_id.id]
            email_values = {'recipient_ids': [(6, 0, recipient_ids)], }
            template.send_mail(self.id, email_values=email_values)

If I use force_send=True, the email is sent. However, if I don't set it, the email is never sent.

My email cron job is working properly as I have other emails that are sent without a problem.

Email Template

<record id="email_template_added_to_opp" model="mail.template">
            <field name="name">Added to Opportunity Notification</field>
            <field name="model_id" ref="crm.model_name"/>
            <field name="email_from">testam1sales@gmail.com</field>
            <field name="subject">Added to New Opportunity: {{object.lead_id.name}}</field>
            <field name="body_html" type="html"> <div>
                <p>Hello <t t-out='object.bu_head_id.name' />,</p>
                <p>You have been added to a new opportunity <strong> <t t-out="object.lead_id.name" /> </strong>. <br/>
                <a t-attf-href="#{object.lead_id.get_base_url()}/web#id=#{object.lead_id.id}&amp;model=crm.lead&amp;view_type=form"><span style="background-color:green; color:white; padding:4px 10px;">Open <t t-out="object.lead_id.name" /></span></a></p>
                <p><strong>Customer:</strong> <t t-out="object.lead_id.partner_id.name" /> <br/>
                <strong>Salesperson:</strong> <t t-out="object.lead_id.user_id.name" /> <br/>

                <p>Thanks,<br/>
                CRM System</p>
            </div> </field>
        </record>

Odoo v18 Community Edition

0
Avatar
Zrušiť
Avatar
John
Best Answer

send_mail(..., force_send=False) creates a mail.mail record, but Odoo’s mail queue will only send it correctly if it’s fully committed and not in a broken state. Using post-commit + force_send=True is the most reliable for real-time delivery


@api.model

def create(self, vals):

    record = super().create(vals)


    def send_email_after_commit():

        template = self.env.ref('crm.email_template_added_to_opp')

        if self.env.cr.postcommit.add(send_email_after_commit)

    return record


0
Avatar
Zrušiť
Avatar
D Enterprise
Best Answer

Hii,
Update your Python method:

def send_custom_email(self):

    template = self.env.ref('crm.email_template_added_to_opp', raise_if_not_found=False)

    if not template:

        return


    if self.id, email_values=email_values, force_send=False)


Fix your Email Template XML:
<record id="email_template_added_to_opp" model="mail.template">

    <field name="name">Added to Opportunity Notification</field>

    <field name="model_id" ref="your_module.model_your_model"/>  

    <field name="email_from">testam1sales@gmail.com</field>

    <field name="subject">New Opportunity: ${object.lead_id.name}</field>

    <field name="body_html" type="html">

        <div>Hello ${object.bu_head_id.name}, you've been added to ${object.lead_id.name}.</div>

    </field>

    <field name="auto_delete" eval="False"/>  

</record>

To find correct model ID:

  • Go to Settings > Technical > Models
  • Copy the XML ID for your model, like: your_module.model_your_model
Ensure Email Cron is Active:
  • Settings > Technical > Scheduled Actions
  • Find "Mail: Email Queue Manager"
  • Make sure it is enabled and runs every 1–5 minutes.

i hope it is usefull

0
Avatar
Zrušiť
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Registrácia
Related Posts Replies Zobrazenia Aktivita
Modify Email Notifications
email notifications v18 CommunityEdition EmailNotification
Avatar
Avatar
1
jún 25
2390
Is it possible to receive an email and log it to the chatter in contacts? Solved
email chatter v18
Avatar
Avatar
1
sep 25
1583
Modify Pivot View
Pivot v18 CommunityEdition
Avatar
Avatar
1
jún 25
1688
Unable to send email notifications through write
notifications v18 CommunityEdition
Avatar
Avatar
1
jún 25
1738
How do i attach images from my custom email template?
email sale.order mailtemplate
Avatar
Avatar
1
sep 23
4028
Komunita
  • Tutoriály
  • Dokumentácia
  • Fórum
Open Source
  • Stiahnuť
  • Github
  • Runbot
  • Preklady
Služby
  • Odoo.sh hosting
  • Podpora
  • Vyššia verzia
  • Custom Developments
  • Vzdelávanie
  • Nájdite účtovníka
  • Nájdite partnera
  • Staň sa partnerom
O nás
  • Naša spoločnosť
  • Majetok značky
  • Kontaktujte nás
  • Pracovné ponuky
  • Eventy
  • Podcast
  • Blog
  • Zákazníci
  • Právne dokumenty • Súkromie
  • Bezpečnosť
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo je sada podnikových aplikácií s otvoreným zdrojovým kódom, ktoré pokrývajú všetky potreby vašej spoločnosti: CRM, e-shop, účtovníctvo, skladové hospodárstvo, miesto predaja, projektový manažment atď.

Odoo prináša vysokú pridanú hodnotu v jednoduchom použití a súčasne plne integrovanými biznis aplikáciami.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now